Helen Ross McNabb Center CenterPointe Adult Services

Helen Ross McNabb Center CenterPointe Adult Services is a CARF-accredited substance use treatment and mental health center located at 5310 Ball Camp Pike in Knoxville, Tennessee. Operating around the clock, the facility draws adults from Knox County and a broad regional service area that includes Blount, Anderson, McMinn, Hamilton, Hamblen, Cocke, and Sevier counties — making it one of the more geographically accessible treatment resources in East Tennessee.

The center’s levels of care span detoxification, residential treatment, intensive outpatient programming, and medication assisted therapy. That breadth means adults can enter at the medically appropriate level and step down through structured outpatient care without having to transfer to an entirely different provider. Medication assisted therapy is available as a distinct program within the continuum, supporting adults who require pharmacological intervention as part of their treatment.

CenterPointe addresses both substance use and co-occurring mental health conditions under one roof. The facility is open 24 hours, which matters for adults presenting in acute need — detoxification services do not operate on a business-hours schedule. CARF accreditation reflects an external review of the center’s clinical and operational standards, providing a measurable benchmark that distinguishes it from non-accredited programs.

CenterPointe serves adults and backs treatment with recovery support and peer support services as part of its aftercare structure. For individuals and families across East Tennessee evaluating detox programs and residential options, the combination of 24-hour availability, a multi-county service footprint, and an integrated care model covering detox through outpatient makes this center worth a direct call at (865) 523-4704.

CenterPointe Adult Services lists detoxification as a confirmed level of care, and the facility runs 24 hours a day — a critical detail for adults or family members facing an acute withdrawal situation that cannot wait. Located at 5310 Ball Camp Pike in Knoxville, the center is positioned to serve residents across Knox County and the broader East Tennessee region.

Following detox, adults can continue into residential treatment at the same facility, reducing the disruption and clinical risk that comes with transferring between separate providers mid-treatment. That internal step-down pathway is a structural advantage for anyone who needs supervised withdrawal management followed by longer-term stabilization.

Medication assisted therapy is available at CenterPointe as a standalone level of care within the center's broader treatment structure. For adults whose recovery plan includes pharmacological support, having MAT integrated into the same facility that provides detox and residential care creates a more continuous clinical experience.

The intensive outpatient program gives adults a structured level of care that does not require residential placement, making it a practical option for those stepping down from residential or detox who need ongoing support while returning to daily responsibilities. Recovery support and peer support services are also part of the aftercare framework at CenterPointe.

CenterPointe Adult Services is designed for adults dealing with substance use disorders, mental health conditions, or both. The center treats co-occurring conditions, which is relevant for adults whose substance use is intertwined with an underlying mental health diagnosis — a common clinical reality that single-diagnosis programs are not always equipped to handle.

The facility's service area extends well beyond Knoxville, formally covering Blount, Anderson, McMinn, Hamilton, Hamblen, Cocke, and Sevier counties in addition to Knox County. For families searching for detox programs or residential treatment options anywhere across East Tennessee, CenterPointe represents a regional resource rather than a neighborhood-only facility.

CARF accreditation at CenterPointe signals that the center has undergone independent review against recognized standards for substance use treatment and mental health services. For individuals comparing detox centers, accreditation status is a concrete quality indicator that goes beyond marketing language.

The 24-hour operating schedule addresses a practical gap that affects many people seeking detox programs — withdrawal does not follow office hours, and neither does CenterPointe. Adults and family members can reach the center directly at (865) 523-4704 to discuss placement and next steps at any hour.