Helen Ross McNabb Center CenterPointe Detoxification Unit

Helen Ross McNabb Center CenterPointe Detoxification Unit is a CARF-accredited substance use treatment and detoxification center located at 5310 Ball Camp Pike in Knoxville, Tennessee. Operating around the clock, seven days a week, the facility is purpose-built for detoxification and withdrawal management — not a general behavioral health clinic with detox added on. It draws patients from Knox County and a broad regional service area that includes Blount, Anderson, McMinn, Hamilton, Hamblen, Cocke, and Sevier counties.

The center’s continuum of care spans four distinct levels: detoxification, residential treatment, intensive outpatient programming, and medication assisted therapy. That combination means patients can move from acute withdrawal management directly into structured residential care or step down into intensive outpatient services, all within the same clinical system. Medication assisted therapy is available as both a treatment method and a formal program level, supporting patients whose withdrawal and ongoing recovery require pharmacological intervention.

Clinical support at CenterPointe is grounded in medication assisted therapy and recovery support through peer specialists who have lived experience with substance use disorders. The 24-hour operating schedule means intake and medical oversight are available at any hour — a critical factor for individuals facing acute withdrawal who cannot wait for a standard business-hours appointment. CARF accreditation reflects an independently verified standard of care across the facility’s programs.

CenterPointe serves adults dealing with substance use disorders as well as co-occurring mental health conditions, making it one of the few detoxification-focused facilities in East Tennessee equipped to address both simultaneously. For families and individuals across the eight-county service region searching for a detox center with residential follow-through and MAT access, CenterPointe represents a single point of entry into a full withdrawal management and treatment continuum.

CenterPointe Detoxification Unit operates continuously, 24 hours a day, as a facility built specifically around detoxification and withdrawal management. For individuals in East Tennessee who are facing acute substance withdrawal, that around-the-clock availability means clinical staff are accessible at the moment a crisis occurs — not the next morning or the following Monday. The facility's address at 5310 Ball Camp Pike in Knoxville places it centrally within a service area covering Knox, Blount, Anderson, McMinn, Hamilton, Hamblen, Cocke, and Sevier counties.

The detox unit is operated under the Helen Ross McNabb Center, a CARF-accredited organization with a formal designation as a Substance Use Treatment and Detoxification Center. That facility-type classification distinguishes CenterPointe from general outpatient providers or behavioral health clinics that offer only limited withdrawal support.

CenterPointe's confirmed levels of care form a direct pathway from medically supervised detoxification into longer-term treatment. Patients who complete the detox phase can transition into residential treatment, remaining in a structured setting while continuing their recovery. For those who are clinically stable enough for a less intensive level, intensive outpatient programming provides ongoing treatment without requiring an overnight stay.

Medication assisted therapy runs through multiple levels of the continuum. It functions both as a clinical method and as a distinct program offering, meaning pharmacological support can be initiated during detox and maintained as patients move into outpatient care. Peer support specialists provide recovery support across the program, connecting patients with individuals who have navigated substance use treatment themselves.

CenterPointe is equipped to treat both substance use disorders and mental health conditions, addressing a clinical reality that many detox-focused facilities are not structured to handle. For patients whose withdrawal and instability are complicated by an underlying or co-occurring psychiatric condition, having both treated within the same facility reduces the risk of a gap in care during a vulnerable period.

This dual-condition scope, combined with CARF accreditation and 24-hour availability, positions CenterPointe as a resource for families and individuals across East Tennessee who need more than a basic detox unit — particularly when substance withdrawal intersects with acute mental health symptoms.

The facility's regional service area extends well beyond Knoxville and Knox County. CenterPointe formally serves individuals from Blount, Anderson, McMinn, Hamilton, Hamblen, Cocke, and Sevier counties — a geographic footprint that makes it one of the more accessible CARF-accredited detox centers for residents across a large portion of East Tennessee.

For families researching detox options from communities like Maryville, Clinton, Athens, Chattanooga, Morristown, Newport, or Sevierville, CenterPointe's defined service area means the facility is structured and resourced to receive patients from those locations. The combination of a broad catchment area and 24-hour intake makes same-day admission a practical option when withdrawal management cannot be deferred.