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Detoxification and Substance Use Treatment Provider · New York

Helio Health Inc MMW 1

Medical Detoxification Inpatient Rehabilitation Outpatient Treatment Crisis Services
Address
1850 Brighton Henrietta Town Line Rd
New York 14623
Available
24/7 admissions

About

About Helio Health Inc MMW 1

Helio Health Inc MMW 1 is a detoxification and substance use treatment provider located in Rochester, New York, in Monroe County. Operating around the clock at 1850 Brighton Henrietta Town Line Rd, the facility is specifically structured to deliver medical detoxification alongside a continuum of addiction treatment services. For individuals or families facing an urgent withdrawal situation, the 24-hour availability means access to supervised care is not limited by time of day.

The levels of care at this facility span medical detoxification, inpatient rehabilitation, outpatient treatment, and crisis services. That breadth is meaningful — someone who begins with medically supervised detox can step into inpatient rehabilitation or outpatient programming at the same provider without having to restart the intake process at a different location. Crisis services add another layer for individuals who arrive at a point of acute need beyond standard detox admission.

Helio Health treats substance use disorders, opioid use disorder, co-occurring mental health disorders, and gambling disorders. The co-occurring disorder designation means that individuals whose addiction intersects with a mental health condition can receive treatment for both within this program rather than being referred elsewhere. Payment options include insurance and a sliding fee scale, and certified Patient Navigators on staff can help uninsured individuals determine what financial assistance they may be eligible for.

This facility is appropriate for adults confronting serious withdrawal and those who need structured inpatient care after detox. The combination of medical detoxification, inpatient rehabilitation, outpatient programming, and crisis services under one roof in Rochester, NY makes Helio Health a substantive option for individuals and families weighing same-day or short-notice detox admission. Those interested in admission or financial assistance can reach the facility directly at (585) 287-5622.

  • 24-hour medical detoxification and crisis services — no waiting until business hours for admission
  • Treats opioid use disorder and co-occurring mental health conditions within the same program
  • Continuum from medical detox through inpatient rehabilitation to outpatient treatment at one provider
  • Certified Patient Navigators available to help uninsured individuals access financial assistance
  • Sliding fee scale in addition to insurance acceptance, expanding access for a range of financial situations

Treatment

What this center treats and how

Levels of care
Medical Detoxification Inpatient Rehabilitation Outpatient Treatment Crisis Services
Conditions
Substance Use Disorders Mental Health Disorders Co-Occurring Disorders Opioid Use Disorder Gambling

Location

Where it is

1850 Brighton Henrietta Town Line RdNew York 14623 Get directions

Ready to talk to Helio Health Inc MMW 1?

Calls go directly to the center. Free and confidential.

Call (585) 287-5622

Medical Detoxification and Inpatient Rehab in Rochester, NY

Helio Health's Rochester Detoxification program provides medical detoxification as its foundational service, operating 24 hours a day at 1850 Brighton Henrietta Town Line Rd in Monroe County. For individuals facing withdrawal, around-the-clock availability means care can begin when the need is most acute rather than when it is most convenient for a scheduler.

Following medical detox, patients can transition into inpatient rehabilitation at the same facility. That continuity — from withdrawal management through structured inpatient care — removes the friction of coordinating between separate providers during an already difficult period. Outpatient treatment is also available for those whose clinical needs allow for a less intensive level of care after detox.

Crisis Services and Co-Occurring Disorder Treatment

Beyond the detox and rehabilitation continuum, Helio Health maintains crisis services for individuals who arrive in acute distress. This makes the facility a viable contact point not just for planned detox admissions but for urgent situations that require immediate clinical attention.

The program explicitly treats co-occurring disorders — meaning substance use disorders and mental health conditions addressed together. Opioid use disorder is also among the confirmed conditions treated here. For families researching options, that scope matters: individuals with layered diagnoses are not turned away or redirected to separate mental health providers before treatment can begin.

Payment Options and Financial Assistance

Helio Health accepts insurance and offers a sliding fee scale for individuals whose income may limit what they can pay out of pocket. The sliding fee structure means cost is calibrated to financial circumstances rather than set at a fixed rate that excludes lower-income patients.

For those without health insurance, certified Patient Navigators at the facility can assist in identifying eligibility for financial assistance programs. That resource is built into the intake process — prospective patients and families do not have to navigate funding options alone before getting a straight answer about whether admission is possible.

Who Helio Health's Rochester Detox Program Serves

This facility is designed for adults dealing with substance use disorders, opioid use disorder, co-occurring mental health conditions, and gambling disorders. The range of confirmed conditions treated reflects a program built for clinical complexity, not only straightforward cases.

Given the 24-hour schedule, the presence of crisis services, and the continuum from medical detox through inpatient and outpatient care, Helio Health in Rochester is structured to serve individuals who need immediate intervention as well as those planning an admission in advance. Direct inquiries can be made by phone at (585) 287-5622 or through the facility's website at helio.health.

Cost & Credentials

What's covered and who vouches for it

Payment options
Sliding Fee Scale Insurance
Note

A Sliding Fee Discount is available. Individuals without health insurance who are eligible can be assisted by certified Patient Navigators.

Common questions

FAQs About Helio Health Inc MMW 1

Does Helio Health's Rochester location offer medical detox? +
Yes. Medical detoxification is a confirmed level of care at Helio Health's Rochester facility. The program operates 24 hours a day, meaning supervised detox admission is available at any hour. The facility is classified as a detoxification and substance use treatment provider.
What hours is the Rochester detox program open? +
The facility operates 24 hours a day. That schedule applies to both medical detoxification and crisis services, so individuals or families facing an urgent withdrawal situation can make contact at any time of day or night.
What levels of care are available at this facility? +
Helio Health Rochester offers medical detoxification, inpatient rehabilitation, outpatient treatment, and crisis services. That continuum allows patients to move from medically supervised detox into rehabilitation or outpatient care without transferring to a separate provider.
Does Helio Health treat opioid use disorder? +
Yes. Opioid use disorder is among the confirmed conditions treated at this facility. The program also addresses substance use disorders more broadly, as well as co-occurring mental health conditions.
Does Helio Health treat co-occurring mental health disorders alongside addiction? +
Yes. Co-occurring disorders are a confirmed treatment population at this facility. Individuals dealing with both a substance use disorder and a mental health condition can receive treatment for both within the same program.
What payment options are accepted at the Rochester detox program? +
Helio Health accepts insurance and offers a sliding fee scale based on financial circumstances. For individuals without health insurance, certified Patient Navigators at the facility can assist in identifying eligibility for financial assistance programs.
What is a sliding fee scale and how does it work at Helio Health? +
A sliding fee scale adjusts what a patient pays based on their income or financial situation rather than charging a fixed rate. At Helio Health Rochester, this discount is available for eligible individuals, and Patient Navigators can help uninsured patients understand what assistance they may qualify for.
Does Helio Health offer crisis services? +
Yes. Crisis services are a confirmed level of care at this location. Combined with 24-hour operation, that makes the facility a contact option for individuals in acute distress who need immediate clinical attention beyond a standard detox intake.
How can I contact Helio Health's Rochester detox program? +
You can reach the facility by phone at (585) 287-5622. Additional information is available at helio.health under the Rochester Detoxification location page. The facility is located at 1850 Brighton Henrietta Town Line Rd, Rochester, NY 14623.
Is inpatient rehabilitation available after completing detox at this facility? +
Yes. Inpatient rehabilitation is a confirmed level of care at Helio Health Rochester. Patients who complete medical detoxification may be able to transition into inpatient rehab at the same location, maintaining continuity of care without switching providers.
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