Integrated Family Services

Integrated Family Services is a CARF-accredited substance use treatment facility located at 620 Dr. Calvin Jones Highway, Suite 100 in Greenville, North Carolina. The center draws patients from across Eastern North Carolina — including Pitt County, Rocky Mount, Jacksonville, Wilmington, Elizabeth City, Ahoskie, and Washington — making it a regional resource for people who need structured withdrawal management and continuing care close to home.

The facility offers three distinct levels of care: medical detox, a standard outpatient program, and an intensive outpatient program (IOP). Medical detox is the entry point for individuals who require supervised withdrawal management before stepping into less intensive treatment. The IOP provides a higher frequency of clinical contact than standard outpatient, making it appropriate for people who need structured support without a residential placement.

Clinical care at Integrated Family Services incorporates Cognitive Behavioral Therapy (CBT) as a core therapeutic method. The center also addresses co-occurring disorders and dual diagnosis — meaning individuals dealing with both a substance use condition and a mental health condition can receive integrated treatment rather than being referred elsewhere. Services are provided in English, and the facility is equipped to serve individuals who are Deaf or hard of hearing.

Integrated Family Services treats both adults and adolescents, which distinguishes it from many programs that limit intake to adults only. The payment options are broad: Medicaid, Medicare, TRICARE, private insurance, self-pay, sliding scale fees, and financial assistance are all accepted. CARF accreditation signals that the facility’s programs have met independently reviewed standards for quality and program structure — a relevant consideration for families comparing detox and outpatient programs across the region.

Integrated Family Services provides medical detox for individuals in Eastern North Carolina who need supervised withdrawal management as a first step in treatment. Located in Greenville off Dr. Calvin Jones Highway, the facility serves a wide geographic footprint — including patients coming from Pitt County, Rocky Mount, Jacksonville, Wilmington, Elizabeth City, and surrounding communities.

Medical detox is listed as a distinct level of care at this facility, which matters for people comparing options in a region where access to supervised withdrawal programs can be limited. After detox, patients can transition into the facility's outpatient or intensive outpatient programs rather than having to seek a separate provider for continuing care. For same-day questions about detox availability, the center can be reached at (252) 439-0700 or by email at info@bdihs.com.

Beyond detox, Integrated Family Services operates both a standard outpatient program and an intensive outpatient program (IOP). The IOP level is structured for individuals who need more clinical contact than traditional outpatient allows — often appropriate for people stepping down from medical detox or those whose home environment requires additional support. The outpatient program serves individuals who have stabilized and are maintaining recovery while managing work, school, or family responsibilities.

Both program levels incorporate Cognitive Behavioral Therapy (CBT) as part of the clinical framework. Co-occurring disorders and dual diagnosis are treated within the same system, so individuals do not need to coordinate care between separate mental health and substance use providers. The facility is open Monday through Friday, 8 AM to 5 PM.

Integrated Family Services accepts both adults and adolescents — a meaningful distinction for families seeking a single facility that can treat a younger person alongside or instead of adult programming. The facility also provides services to individuals who are Deaf or hard of hearing, reflecting a concrete accessibility commitment that many treatment centers do not address.

Co-occurring disorders are treated directly at this facility. Individuals dealing with a mental health condition alongside a substance use disorder receive integrated care rather than a referral to a separate program. CARF accreditation confirms that these programs have met externally reviewed quality benchmarks — a practical reference point for families navigating treatment decisions under pressure.

Integrated Family Services accepts a wide range of payment sources: Medicaid, Medicare, TRICARE, private insurance, self-pay or cash, sliding scale fees, and financial assistance. This breadth of financial options makes the facility accessible to patients across different income levels and insurance situations — including veterans covered by TRICARE and patients on public insurance.

The facility's stated service area includes Greenville and Pitt County as well as Eastern North Carolina communities including Ahoskie, Elizabeth City, Jacksonville, Rocky Mount, Wilmington, and Washington. Patients traveling from outside the immediate Greenville area should call ahead at (252) 439-0700 to confirm logistics and program availability. The website is available at bdintegratedhealth.com for additional program information.