About
About BestCare
BestCare is an Oregon nonprofit treatment provider that has operated in Central and Southern Oregon since 1997, originally founded through a partnership between Deschutes County, the State of Oregon, St. Charles Medical Center, and the Central Oregon District Hospital. The Klamath Falls campus on Main Street, identified as the Klamath Basin Recovery Center, anchors BestCare’s southern operations and provides medical detox, residential treatment, and outpatient addiction services.
The nonprofit has grown from a single residential drug rehab into a multi-site organization serving Bend, Redmond, Madras, and Klamath Falls. Notable specialty programs include a Latino Residential Treatment program (one of the only Spanish-language addiction residential programs in Oregon), an Addiction Medicine Clinic delivering medication-supported recovery, withdrawal management services, and Community Mental Health programming for Crook and Jefferson counties.
BestCare holds CARF accreditation, indicating third-party validation of clinical and operational standards. The organization accepts Medicaid (Oregon Health Plan), private insurance, TRICARE, state insurance, and self-pay. Klamath Falls and Redmond both operate withdrawal management services, though the Redmond detox facility is undergoing expansion and renovation with reopening planned for late 2026. During renovations, BestCare continues providing withdrawal management at other facilities.
Klamath Falls clients can access same-day or next-day services for addiction or mental health needs through the addiction medicine clinic and outpatient counseling lines. Programming addresses substance use disorders, gambling addiction, and co-occurring mental health conditions. Trauma-informed care, evidence-based outpatient counseling, and medication-supported recovery (including for opioid use disorder) form the clinical core. Spanish-language services are available through Servicios Latinos, reflecting the demographic diversity of Oregon’s communities BestCare serves.
- CARF-accredited medical detox facility operating since 1997 with established withdrawal management protocols
- Specialized detox services for veterans with TRICARE coverage and military-specific understanding
- Comprehensive detox programs for pregnant women requiring specialized medical supervision during withdrawal
- Deaf and hard-of-hearing accessible detox services with appropriate communication accommodations
- Integrated dual diagnosis detox treating co-occurring mental health disorders alongside substance withdrawal