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Substance Use Treatment · Springfield, MA

Behavioral Health Network Inc Opportunity House

Medical Detox Residential Treatment Outpatient Program
Address
64-82 Temple Street
Springfield, MA 01104
Accredited by
CARF
Admissions
Call to confirm availability

About

About Behavioral Health Network Inc Opportunity House

Behavioral Health Network Inc Opportunity House is a CARF-accredited substance use treatment facility located at 64-82 Temple Street in Springfield, Massachusetts, serving individuals throughout the state. For people in crisis or making a same-day decision about care, the facility offers same-day services and 24/7/365 crisis assessment and stabilization — a meaningful distinction in a region where access to immediate withdrawal management can determine outcomes. The center operates under Behavioral Health Network Inc, a broader behavioral health organization serving Western Massachusetts.

Opportunity House provides three levels of care: medical detox, residential treatment, and an outpatient program. Medical detox is available for those requiring medically supervised withdrawal management before stepping into longer-term treatment. Residential treatment offers structured, on-site care for individuals who need more than outpatient support, while the outpatient program serves those who can manage treatment alongside daily responsibilities. This continuum allows patients to transition between levels of care within the same system.

The facility treats co-occurring disorders and dual diagnosis alongside substance use, recognizing that mental health conditions — including trauma and PTSD — frequently intersect with addiction. Cognitive Behavioral Therapy is among the confirmed therapeutic methods used. Services are offered in both English and Spanish, and telehealth is available, extending the reach of the outpatient program beyond the Springfield area.

Opportunity House serves a notably broad range of populations, including pregnant women, young adults ages 18 to 25, men, women, individuals who are deaf or hard of hearing, and those entering treatment through court order. Payment options include Medicaid, Medicare, TRICARE, private insurance, self-pay, sliding scale fees, financial assistance, and state insurance — removing common financial barriers to entering medical detox or residential care. Extended hours Monday through Friday, with weekend availability, reflect the operational flexibility that people navigating addiction treatment often need.

  • 24/7/365 crisis assessment and stabilization with same-day services — critical for anyone needing immediate detox intake
  • Full continuum from medical detox through residential and outpatient under one CARF-accredited provider
  • Treats co-occurring trauma and PTSD alongside substance use — not detox-only care
  • Serves specialized populations including pregnant women, deaf or hard of hearing individuals, and court-ordered clients
  • Accepts Medicaid, Medicare, TRICARE, sliding scale, and financial assistance — broad coverage for those facing cost barriers

Treatment

What this center treats and how

Levels of care
Medical Detox Residential Treatment Outpatient Program
Conditions
Trauma / PTSD Co-occurring Disorders / Dual Diagnosis
Methods
Cognitive Behavioral Therapy (CBT)
Populations
Pregnant Women Young Adults (18-25) Men Women Deaf / Hard Of Hearing Court-ordered
Languages
English Spanish
Facility
Telehealth Same Day Services Extended Hours 24/7/365 Crisis Assessment And Stabilization

Location

Where it is

64-82 Temple Street, Springfield, MA 01104 Get directions

Ready to talk to Behavioral Health Network Inc Opportunity House?

Calls go directly to the center. Free and confidential.

Call (413) 301-9355

Medical Detox and Withdrawal Management in Springfield, MA

Opportunity House provides medical detox as the entry point for individuals who need supervised withdrawal management before engaging in longer-term treatment. Located in Springfield's Hampden County, the facility offers 24/7/365 crisis assessment and stabilization — meaning people in acute withdrawal or crisis are not turned away outside of business hours. Same-day services are available for those who cannot wait.

After medical detox, patients have a direct pathway into residential treatment or an outpatient program within the same CARF-accredited system. That continuity reduces the gap between withdrawal management and ongoing care, which is one of the most critical failure points in addiction treatment. The center serves all of Massachusetts, making it a regional resource for medically supervised detox in Western MA.

Levels of Care at Opportunity House

The facility operates three confirmed levels of care: medical detox, residential treatment, and an outpatient program. Medical detox addresses the clinical needs of individuals in active withdrawal under medical supervision. Residential treatment provides structured on-site care for those who require a higher level of support than outpatient services can offer. The outpatient program — supported by telehealth — extends access to individuals who are stabilized and managing treatment alongside everyday life.

This stepped-care model means clinicians can match level of care to clinical need and adjust as a patient progresses. For families researching options, this continuum within a single organization simplifies transitions and maintains treatment continuity rather than requiring a new intake process at a separate facility.

Co-occurring Disorders and Dual Diagnosis Treatment

Opportunity House treats co-occurring disorders and dual diagnosis, with confirmed capacity to address trauma and PTSD alongside substance use. This is a practical distinction — many individuals entering detox programs carry unaddressed mental health conditions that, if left untreated, increase the likelihood of relapse after withdrawal management is complete. Cognitive Behavioral Therapy is among the therapeutic methods used at the facility.

Services are provided in English and Spanish, and the facility serves a wide population range including young adults ages 18 to 25, pregnant women, court-ordered individuals, and those who are deaf or hard of hearing. This breadth reflects an intentional effort to reach populations that face additional barriers accessing detox and residential programs.

Insurance and Payment Options for Detox Programs

Cost is one of the most common reasons people delay entering medical detox or residential treatment. Opportunity House accepts a broad range of payment methods: Medicaid, Medicare, TRICARE, private insurance, self-pay or cash, sliding scale fees, financial assistance, and state insurance. This range is unusually wide and reduces the financial barriers that often prevent people from seeking same-day detox services.

The facility's extended operating hours — 8 AM to 8 PM Monday through Friday and 9 AM to 5 PM on weekends — along with telehealth availability, mean that insurance questions and outpatient intake can be addressed outside of standard business hours. Individuals or families in crisis can reach the facility at (413) 301-9355.

Cost & Credentials

What's covered and who vouches for it

Payment options
Medicaid Medicare Private Insurance TRICARE Self-pay / Cash Sliding Scale Financial Assistance State Insurance
Accreditations
CARF

Common questions

FAQs About Behavioral Health Network Inc Opportunity House

Does Opportunity House offer medical detox? +
Yes. Medical detox is a confirmed level of care at Opportunity House in Springfield, MA. The facility also provides 24/7/365 crisis assessment and stabilization and same-day services, which means people in active withdrawal can access medically supervised care without delay.
What levels of care are available at Opportunity House? +
Opportunity House offers three levels of care: medical detox, residential treatment, and an outpatient program. Telehealth is also available to support outpatient participants. This continuum allows patients to step down from detox into residential or outpatient care within the same organization.
Does Opportunity House accept Medicaid or Medicare for detox programs? +
Yes. The facility accepts both Medicaid and Medicare, as well as TRICARE, private insurance, self-pay, sliding scale fees, financial assistance, and state insurance. This broad range of accepted payment methods makes detox and residential treatment accessible to a wide range of patients regardless of financial situation.
Is Opportunity House accredited? +
Yes. Opportunity House is accredited by CARF, the Commission on Accreditation of Rehabilitation Facilities. CARF accreditation indicates that the facility has met established standards for quality in substance use treatment services.
Does Opportunity House treat co-occurring mental health conditions alongside addiction? +
Yes. The facility confirms treatment for co-occurring disorders and dual diagnosis, including trauma and PTSD. This means patients who enter medical detox or residential treatment with underlying mental health conditions can receive integrated care rather than being referred elsewhere.
Does Opportunity House serve pregnant women or other specialized populations? +
Yes. Confirmed populations served include pregnant women, young adults ages 18 to 25, men, women, individuals who are deaf or hard of hearing, and court-ordered clients. The facility offers services in both English and Spanish.
Can I access services at Opportunity House on the same day I call? +
Same-day services are a confirmed feature at Opportunity House. The facility also maintains 24/7/365 crisis assessment and stabilization, which means intake is not limited to standard business hours for individuals in acute need.
What are the operating hours at Opportunity House? +
The facility is open Monday through Friday from 8 AM to 8 PM and Saturday and Sunday from 9 AM to 5 PM. Extended hours and telehealth availability provide additional flexibility for outpatient participants and those seeking initial assessment.
Where is Opportunity House located and what area does it serve? +
Opportunity House is located at 64-82 Temple Street in Springfield, Massachusetts, in Hampden County. The facility's confirmed service area covers the state of Massachusetts, making it a regional resource for medical detox and residential treatment in Western MA.
What therapy approaches are used at Opportunity House? +
Cognitive Behavioral Therapy (CBT) is a confirmed therapeutic method used at Opportunity House. The facility also addresses trauma and PTSD as part of its co-occurring disorders treatment, providing integrated care alongside withdrawal management and residential programming.
Call (413) 301-9355

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