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Substance Use Treatment · Springfield, MA

Behavioral Health Network Inc Carlson Recovery Center

Medical Detox Residential Treatment Outpatient Program
Address
471 Chestnut Street
Springfield, MA 01107
Accredited by
CARF
Admissions
Call to confirm availability
Behavioral Health Network Inc Carlson Recovery Center - drug and alcohol detox center in Springfield, MA

About

About Behavioral Health Network Inc Carlson Recovery Center

Carlson Recovery Center is Behavioral Health Network’s flagship substance use treatment program in Springfield, Massachusetts. As part of BHN’s broader continuum, the center provides medical detoxification, short-term residential recovery, and outpatient services for adults navigating substance use disorders and co-occurring mental health concerns. BHN’s HEART values — humanity, equity, accountability, respect, and trustworthiness — anchor the organization’s clinical and operational culture.

The substance use continuum at Carlson and across BHN includes withdrawal management (detox), residential recovery, inpatient services, outpatient services with medication addiction clinics, and court-related programs for clients with legal-system involvement. Cognitive behavioral therapy is the core evidence-based modality, and trauma-informed care is integrated throughout. Co-occurring trauma/PTSD and dual-diagnosis conditions are treated within the same clinical framework rather than referred elsewhere.

Services are offered in both English and Spanish, reflecting Springfield’s substantial bilingual community. The center accepts a wide range of payers: Medicaid, Medicare, private insurance, TRICARE, state insurance, sliding scale, financial assistance, and self-pay. BHN’s BHN WellBeing Centers — Community Behavioral Health Centers in Springfield and Westfield — provide same-day services, extended hours, and 24/7 crisis assessment and stabilization, ensuring that clients facing acute substance use or mental health crises have rapid access to care.

Populations served include pregnant women, young adults, men, women, deaf and hard-of-hearing patients, and court-ordered clients. BHN is CARF accredited and operates with capacity for residential admissions. According to recent BHN communications, Carlson Recovery Center is undergoing programming updates as the organization continues to evolve its addiction services. Prospective clients should contact BHN at (413) 301-WELL (9355) to confirm current program availability, intake timelines, and which BHN site best matches their clinical needs.

  • Extended weekday hours until 8:00 PM for working individuals
  • Bilingual services available in English and Spanish
  • Weekend treatment availability with Saturday and Sunday hours
  • State-financed health insurance accepted for treatment payment
  • Part of established Behavioral Health Network system

Treatment

What this center treats and how

Levels of care
Medical Detox Residential Treatment Outpatient Program
Conditions
Trauma / PTSD Co-Occurring Disorders / Dual Diagnosis
Methods
Cognitive Behavioral Therapy (CBT)
Populations
Pregnant Women Young Adults (18-25) Men Women Deaf / Hard Of Hearing Court-Ordered
Languages
English Spanish

Location

Where it is

471 Chestnut Street, Springfield, MA 01107 Get directions

Ready to talk to Behavioral Health Network Inc Carlson Recovery Center?

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Call (413) 733-1431

Treatment Programs and Services

Behavioral Health Network Inc Carlson Recovery Center delivers drug and alcohol treatment programs designed for individuals with substance use disorders. The facility provides ongoing recovery care through structured programming that addresses addiction treatment needs in the Springfield community.

Treatment services are delivered through comprehensive programs that support patients throughout their recovery process. The center coordinates care to ensure continuity of services and appropriate level of support for each individual's treatment requirements.

Flexible Scheduling and Accessibility

Carlson Recovery Center operates with extended hours to accommodate diverse scheduling needs. Monday through Friday services run from 8:00 AM to 8:00 PM, while weekend programs are available Saturday and Sunday from 9:00 AM to 5:00 PM.

This scheduling flexibility allows working individuals and families to access treatment without significant disruption to employment or daily responsibilities. The extended weekday hours particularly benefit those who cannot attend traditional daytime programming.

Bilingual Services and Community Access

The facility provides treatment services in both English and Spanish, addressing the linguistic needs of Springfield's diverse population. Bilingual programming ensures that language barriers do not prevent individuals from accessing appropriate addiction treatment.

Located on Chestnut Street in Springfield, the center serves residents throughout western Massachusetts. Payment options include cash, self-payment arrangements, and state-financed health insurance to improve treatment accessibility for various economic circumstances.

Cost & Credentials

What's covered and who vouches for it

Payment options
Medicaid Medicare Private Insurance TRICARE Self-Pay / Cash Sliding Scale Financial Assistance State Insurance
Accreditations
CARF

Common questions

FAQs About Behavioral Health Network Inc Carlson Recovery Center

What are the operating hours at Carlson Recovery Center? +
Carlson Recovery Center is open Monday through Friday from 8:00 AM to 8:00 PM, and weekends from 9:00 AM to 5:00 PM. The extended weekday hours accommodate individuals who work during traditional business hours.
Does the center offer services in languages other than English? +
Yes, Behavioral Health Network Inc Carlson Recovery Center provides treatment services in both English and Spanish. This bilingual capability serves Springfield's diverse community and ensures language is not a barrier to accessing care.
What payment options are accepted for treatment? +
The facility accepts cash payments, self-payment arrangements, and state-financed health insurance. These multiple payment options help make treatment accessible to individuals with varying financial circumstances.
Where is Carlson Recovery Center located? +
The center is located at 471 Chestnut Street in Springfield, Massachusetts 01107. The facility serves patients throughout the Springfield area and surrounding western Massachusetts communities.
What types of addiction does the center treat? +
Carlson Recovery Center provides drug and alcohol treatment programs for individuals with substance use disorders. The facility offers ongoing recovery care and comprehensive addiction treatment services.
How can I contact Carlson Recovery Center? +
You can contact the facility by calling (413) 733-1431. Additional information about Behavioral Health Network services is available through their website at bhninc.org.
Is weekend treatment available? +
Yes, the center provides treatment services on weekends. Saturday and Sunday hours are 9:00 AM to 5:00 PM, offering flexibility for individuals who need weekend programming options.
What makes Carlson Recovery Center different from other facilities? +
The center offers extended weekday hours until 8:00 PM, bilingual English and Spanish services, and weekend availability. As part of Behavioral Health Network Inc, it provides established ongoing recovery care coordination.

Services

Programs and specialties

Treatment type
Hospital inpatient Inpatient medical detox and stabilization Hospital inpatient treatment Alcohol Detoxification Benzodiazepines Detoxification Cocaine Detoxification Opioid Detoxification Routinely uses medication for detoxification
Payment
Cash or self-payment State-financed health insurance plan other than Medicaid Payment assistance (check with facility for details) Federal or any government funding for substance use programs Medicaid Military insurance (e.g. TRICARE) Sliding fee scale (fee is based on income and other factors)
Specialty
Mental health counseling for co-occurring disorders Group therapy Family therapy Addiction recovery education Adolescents and young adults Pregnant/postpartum women Adult men Seniors or older adults Clients referred from the court/judicial system
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