Crossroads Center

About

About Crossroads Center

Crossroads Center is a full-service, non-profit behavioral healthcare agency located at 311 Martin Luther King Drive East in Cincinnati, Ohio, serving Hamilton County and the Greater Cincinnati area. The facility holds CARF accreditation and carries an Opioid Treatment Program certification, positioning it as one of the more credentialed substance use treatment providers in the region. For individuals or families in crisis and looking for immediate clinical intervention, the center offers medically supervised care within a 24-hour residential setting.

The continuum of care at Crossroads Center spans medical detox, residential treatment, an outpatient program, and an intensive outpatient program (IOP). That range means a person can enter at the medical detox level — where withdrawal is managed in a 24-hour supervised environment — and step down through residential and outpatient levels without changing providers. The facility is also designated as a short-term rehabilitation site, and its Opioid Treatment Program certification supports opioid-specific treatment services.

Crossroads Center treats substance use disorder alongside co-occurring conditions including mental health disorders, trauma, and PTSD. This dual-diagnosis capability means that withdrawal management and ongoing treatment are not isolated from the psychiatric factors that often complicate recovery. Cognitive Behavioral Therapy is among the confirmed therapeutic methods used, giving clinicians a structured framework for addressing the behavioral dimensions of addiction. The center also participates in Change Court and Mental Health Court programs, reflecting a formal connection to the legal system for court-ordered clients.

Crossroads Center serves a broad range of populations: men, women, adolescents, young adults between 18 and 25, pregnant women, individuals who are deaf or hard of hearing, and those referred through the courts. Payment options include Medicaid, Medicare, private insurance, state insurance, and self-pay, removing financial barriers that often delay people from entering detox. The facility can be reached at (513) 475-5300 or by email at info@thecrossroadscenter.org.

CARF-accredited Opioid Treatment Program with medical detox and a full residential-to-outpatient continuum under one provider
24-hour residential setting for medically supervised withdrawal management in Hamilton County
Dual-diagnosis treatment addressing co-occurring mental health disorders, trauma, and PTSD alongside substance use
Specialized populations served including adolescents, pregnant women, deaf/hard-of-hearing individuals, and court-ordered clients
Accepts Medicaid, Medicare, state insurance, private insurance, and self-pay — broad coverage options for immediate access to detox

Treatment

What this center treats and how

Levels of care: Medical Detox Residential Treatment Outpatient Program Intensive Outpatient (IOP)
Conditions: Trauma / PTSD Co-occurring Disorders / Dual Diagnosis Substance Use Disorder Mental Health
Methods: Cognitive Behavioral Therapy (CBT)
Populations: Adolescents Pregnant Women Young Adults (18-25) Men Women Deaf / Hard Of Hearing Court-ordered
Languages: English
Facility: 24-hour Residential Setting Change Court Mental Health Court Short-term Rehabilitation

Location

Where it is

311 Martin Luther King Drive East, Cincinnati, Ohio 45219 Get directions

Medical Detox and Withdrawal Management in Cincinnati

Crossroads Center operates a medical detox program within a 24-hour residential setting at its Cincinnati campus on Martin Luther King Drive East. For individuals facing acute withdrawal, this level of care provides around-the-clock supervision in a structured environment — a critical factor when withdrawal carries medical risk. The facility's Opioid Treatment Program certification means it meets state and federal standards specifically for opioid treatment, adding a layer of clinical accountability that not every local provider carries.

After stabilization through medical detox, clients can transition directly into residential treatment or step down to the outpatient or intensive outpatient program without leaving the Crossroads system. That continuity matters: disrupting care between withdrawal management and ongoing treatment is one of the most common points where people disengage. Having all four levels of care at a single CARF-accredited agency reduces that risk for patients in Hamilton County and across Greater Cincinnati.

Dual Diagnosis: Treating Co-Occurring Mental Health and Substance Use

A significant portion of people entering detox are managing more than one condition. Crossroads Center is structured to treat substance use disorder alongside mental health conditions, trauma, and PTSD — what clinicians refer to as co-occurring or dual-diagnosis presentations. Addressing both simultaneously, rather than sequencing them, reflects the clinical reality that untreated psychiatric symptoms are a primary driver of relapse.

Cognitive Behavioral Therapy is a confirmed component of the therapeutic approach at Crossroads. CBT gives clinicians a concrete method for helping clients identify and change the thought patterns and behaviors tied to both substance use and underlying mental health issues. The center's participation in Mental Health Court further signals its integration with the broader behavioral health infrastructure in Hamilton County.

Who Crossroads Center Serves

Crossroads Center is designed to serve a wide cross-section of the Cincinnati community. The facility accepts adolescents, young adults (18–25), men, women, and pregnant women — a population that requires specialized clinical attention during detox and treatment. Individuals who are deaf or hard of hearing are also served, as are those who arrive through court mandate, including participants in Change Court and Mental Health Court programs.

Payment is accepted through Medicaid, Medicare, state insurance, private insurance, and self-pay or cash. That breadth of accepted coverage is meaningful for people who need to make a same-day decision about entering detox — financial barriers that would otherwise delay or prevent treatment are substantially reduced. Prospective patients and family members can contact the center directly at (513) 475-5300 or at info@thecrossroadscenter.org.

Levels of Care at Crossroads Center

Crossroads Center offers four distinct levels of care: medical detox, residential treatment, outpatient program, and intensive outpatient program (IOP). This full continuum allows clinical staff to match the level of supervision to where a patient actually is — medically and behaviorally — rather than fitting everyone into a single program type. The 24-hour residential setting supports both the detox and residential treatment components for those who need continuous oversight during early recovery.

The intensive outpatient program provides a structured treatment option for those who have stabilized or who do not require residential-level care. Short-term rehabilitation is also listed among the facility's confirmed service types, rounding out the options available to Hamilton County residents seeking substance use treatment. CARF accreditation applies across the organization, meaning the programs have been externally reviewed against established standards for quality and clinical practice.

Cost & Credentials

What's covered and who vouches for it

Payment options: Medicaid Medicare Private Insurance Self-pay / Cash State Insurance
Accreditations: CARF Opioid Treatment Program (OTP)

Common questions

FAQs About Crossroads Center

Does Crossroads Center offer medical detox? +

Yes. Medical detox is one of the confirmed levels of care at Crossroads Center. The program operates within a 24-hour residential setting, providing continuous supervision during the withdrawal phase. The facility is also certified as an Opioid Treatment Program, meeting specific state and federal standards for opioid-related care.

What levels of care are available at Crossroads Center in Cincinnati? +

Crossroads Center provides medical detox, residential treatment, an outpatient program, and an intensive outpatient program (IOP). This full continuum means clients can move from medically supervised withdrawal through to outpatient care within the same organization. Short-term rehabilitation is also an available service type at the facility.

Is Crossroads Center accredited? +

Yes. Crossroads Center holds CARF accreditation, which is an internationally recognized standard for behavioral health and addiction treatment organizations. The facility is also certified as an Opioid Treatment Program (OTP), a separate designation that requires compliance with federal and state opioid treatment regulations.

What insurance does Crossroads Center accept? +

Crossroads Center accepts Medicaid, Medicare, state insurance, private insurance, and self-pay or cash. This broad range of payment options is intended to reduce barriers for people who need to access detox or treatment quickly. For questions about your specific coverage, contact the center at (513) 475-5300.

Does Crossroads Center treat co-occurring mental health conditions? +

Yes. The center is equipped to treat co-occurring disorders, including mental health conditions, trauma, and PTSD alongside substance use disorder. This dual-diagnosis capability means that psychiatric factors are addressed as part of the treatment process rather than deferred to a separate provider.

What populations does Crossroads Center serve? +

Crossroads Center serves adolescents, young adults (18–25), men, women, pregnant women, individuals who are deaf or hard of hearing, and court-ordered clients. The facility participates in Change Court and Mental Health Court, making it a recognized provider for justice-involved individuals in Hamilton County.

Where is Crossroads Center located and what areas does it serve? +

Crossroads Center is located at 311 Martin Luther King Drive East in Cincinnati, Ohio 45219. As a full-service non-profit behavioral healthcare agency, it serves Hamilton County and the broader Greater Cincinnati area. The center can be reached by phone at (513) 475-5300 or by email at info@thecrossroadscenter.org.

Does Crossroads Center offer treatment for court-ordered individuals? +

Yes. Crossroads Center accepts court-ordered clients and formally participates in Change Court and Mental Health Court programs. These connections make it a designated option within Hamilton County's justice and behavioral health system for individuals who are court-mandated to seek substance use treatment.

Does Crossroads Center offer intensive outpatient treatment? +

Yes. An intensive outpatient program (IOP) is one of the confirmed levels of care at Crossroads Center. IOP provides structured treatment sessions for individuals who have stabilized or who do not require 24-hour residential supervision. It can also serve as a step-down option following medical detox or residential treatment.

Does Crossroads Center serve pregnant women? +

Yes. Pregnant women are among the confirmed populations served at Crossroads Center. This is a clinically significant distinction, as substance use treatment and withdrawal management during pregnancy require specialized protocols. Families or individuals in this situation can contact the center directly at (513) 475-5300 to discuss appropriate levels of care.