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Substance Use Treatment · Memphis, Tennessee

Customized Medical Needs

Medical Detox Residential Treatment Outpatient Program Intensive Outpatient (IOP)
Address
578 Harrell Street
Memphis, Tennessee 38112
Available
24/7 admissions
Customized Medical Needs - drug and alcohol detox center in Memphis, TN

About

About Customized Medical Needs

Customized Medical Needs is a substance use treatment facility located at 578 Harrell Street in Memphis, Tennessee, providing services to residents of Memphis and the broader Tri-State Area. Operating around the clock every day of the week, the center addresses both substance use and co-occurring mental health conditions, making it a resource for individuals who need more than a standard outpatient referral.

The facility offers medical detox as its entry-level clinical service — a critical distinction for individuals requiring supervised withdrawal management before transitioning to longer-term care. Beyond detox, Customized Medical Needs provides residential treatment for those needing immersive support, as well as a standard outpatient program and an Intensive Outpatient Program (IOP) for individuals who are stepping down from higher levels of care or whose circumstances call for a less restrictive setting.

Clinical care at Customized Medical Needs incorporates Cognitive Behavioral Therapy (CBT) and addresses co-occurring disorders and dual diagnosis conditions alongside substance use. The center also treats trauma and PTSD, recognizing that unresolved psychological conditions frequently intersect with substance dependence. This dual-focus approach is reflected in a treatment structure that spans multiple levels of care under one provider.

Customized Medical Needs serves a notably broad range of populations, including veterans, young adults ages 18 to 25, seniors and older adults, men, women, individuals with HIV/AIDS, and those who are court-ordered into treatment. Payment options include Medicaid, Medicare, TRICARE, private insurance, state insurance, sliding scale fees, and self-pay, reducing financial barriers across a wide range of circumstances.

  • Medical detox available as a confirmed level of care — not just a referral service
  • Full care continuum: medical detox through residential treatment and IOP under one provider in Memphis
  • 24/7 availability every day of the week, including weekends and holidays
  • Accepts TRICARE, making the facility accessible to active-duty military and veterans
  • Treats co-occurring disorders and trauma/PTSD alongside substance use, addressing dual diagnosis needs

Treatment

What this center treats and how

Levels of care
Medical Detox Residential Treatment Outpatient Program Intensive Outpatient (IOP)
Conditions
Trauma / PTSD Co-Occurring Disorders / Dual Diagnosis
Methods
Cognitive Behavioral Therapy (CBT)
Populations
Veterans Young Adults (18-25) Seniors / Older Adults Men Women HIV/AIDS Support Court-Ordered
Languages
English

Location

Where it is

578 Harrell Street, Memphis, Tennessee 38112 Get directions

Ready to talk to Customized Medical Needs?

Calls go directly to the center. Free and confidential.

Call (901) 907-0640

Medical Detox and Withdrawal Management in Memphis, TN

Customized Medical Needs provides medical detox as a confirmed level of care for individuals in Memphis and the Tri-State Area. For those facing withdrawal, having access to a medically supervised detox program — rather than attempting to manage symptoms without clinical oversight — is a critical safety consideration. The facility's 24/7 operating schedule means intake and support are not limited to standard business hours.

Following detox, the center's continuum of care allows patients to step directly into residential treatment or an outpatient program without changing providers. That continuity — from withdrawal management through ongoing treatment — is a structural advantage for individuals whose clinical needs evolve quickly in early recovery.

Detox Programs and Levels of Care

The treatment structure at Customized Medical Needs spans four levels of care: medical detox, residential treatment, a standard outpatient program, and an Intensive Outpatient Program (IOP). This range allows the clinical team to place individuals at the level of intensity appropriate to their situation, and to adjust that level as needs change over time.

The Intensive Outpatient Program provides a structured treatment option for individuals who require more clinical contact than a standard outpatient schedule offers, but who do not require or are not appropriate for residential placement. IOP is commonly used as a step-down from residential treatment or as a primary level of care for individuals with stable housing and support systems.

Co-Occurring Disorders and Dual Diagnosis Treatment

Customized Medical Needs treats co-occurring disorders and dual diagnosis conditions, meaning individuals dealing with both substance use and a mental health condition — such as trauma or PTSD — can receive integrated care at the same facility. Cognitive Behavioral Therapy (CBT) is among the confirmed therapeutic methods used in the center's clinical programming.

Trauma and PTSD are explicitly listed among the conditions treated at the facility, which is a meaningful distinction. Many substance use treatment programs refer out for mental health care; this center addresses both within its own clinical structure.

Who Customized Medical Needs Serves

The facility serves a wide range of populations, including veterans, young adults (ages 18–25), seniors and older adults, men, women, individuals with HIV/AIDS, and people who are court-ordered into treatment. TRICARE is an accepted payment method, directly supporting access for military-connected individuals and their families.

Payment options at Customized Medical Needs include Medicaid, Medicare, TRICARE, private insurance, state insurance, sliding scale fees, and self-pay. The breadth of accepted payment types removes a barrier that prevents many individuals from entering treatment, particularly those in the Memphis area who may be navigating financial hardship alongside a substance use crisis.

Cost & Credentials

What's covered and who vouches for it

Payment options
Medicaid Medicare Private Insurance TRICARE Self-Pay / Cash Sliding Scale State Insurance

Common questions

FAQs About Customized Medical Needs

Does Customized Medical Needs offer medical detox? +
Yes. Medical detox is a confirmed level of care at Customized Medical Needs in Memphis, TN. The facility is open 24 hours a day, seven days a week, including weekends, which allows for intake and monitoring at any hour.
What levels of care are available at Customized Medical Needs? +
The facility provides four levels of care: medical detox, residential treatment, an outpatient program, and an Intensive Outpatient Program (IOP). This continuum allows individuals to receive ongoing care at the same facility as their clinical needs change.
Does Customized Medical Needs treat co-occurring mental health conditions? +
Yes. The facility treats co-occurring disorders and dual diagnosis conditions, as well as trauma and PTSD. Cognitive Behavioral Therapy (CBT) is used as part of the clinical approach.
What payment options does Customized Medical Needs accept? +
The center accepts Medicaid, Medicare, TRICARE, private insurance, state insurance, sliding scale fees, and self-pay. This range of payment options makes services accessible to a broad population, including veterans and individuals with limited financial resources.
Does Customized Medical Needs accept TRICARE? +
Yes. TRICARE is an accepted payment method at Customized Medical Needs, making the facility an option for veterans, active-duty military personnel, and their eligible family members seeking detox or substance use treatment in Memphis.
What area does Customized Medical Needs serve? +
The facility serves Memphis, Tennessee and the broader Tri-State Area. It is located at 578 Harrell Street in Memphis, TN 38112.
Is Customized Medical Needs open on weekends? +
Yes. The facility operates 24 hours a day, seven days a week, including Saturdays and Sundays. This means individuals seeking medical detox or other services can reach the center or initiate intake at any time.
Does the facility offer treatment for veterans? +
Veterans are among the confirmed populations served at Customized Medical Needs. The center also accepts TRICARE as a payment method, and offers services across all four levels of care including medical detox and residential treatment.
Does Customized Medical Needs offer an Intensive Outpatient Program (IOP)? +
Yes. An Intensive Outpatient Program is a confirmed level of care at this facility. IOP provides structured clinical treatment for individuals who do not require residential placement or who are stepping down from a higher level of care.
Does Customized Medical Needs treat court-ordered patients? +
Yes. Court-ordered individuals are among the confirmed populations served at the facility. The center's multiple levels of care — from medical detox through outpatient programming — can accommodate varying clinical and legal requirements.
Call (901) 907-0640
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