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Substance Use Treatment · Monroe, North Carolina

Daymark Recovery Services Facility Based Crisis/Union County

Medical Detox Residential Treatment Outpatient Program
Address
1408 East Franklin Street
Monroe, North Carolina 28112
Accredited by
CARF
Available
24/7 admissions

About

About Daymark Recovery Services Facility Based Crisis/Union County

Daymark Recovery Services Facility Based Crisis/Union County operates at 1408 East Franklin Street in Monroe, North Carolina, serving as the Union County FBC site within the larger Daymark Recovery Services network. The location is positioned in the southern Piedmont, providing facility-based crisis stabilization for adults experiencing acute mental health or substance use crises and connecting clients to longer-term services across the Daymark system.

SAMHSA records identify this site as offering medical detox, residential treatment, and outpatient programming under Daymark’s substance use treatment licensure. The clinical model includes cognitive behavioral therapy as a documented evidence-based modality, and the program holds CARF accreditation. Accepted payment includes Medicaid, Medicare, private insurance, TRICARE, sliding scale, financial assistance, and state insurance, supporting access for a broad range of clients including veterans and uninsured individuals.

Documented populations served include veterans, older adults, men and women in gender-specific tracks where applicable, individuals living with HIV/AIDS, deaf and hard-of-hearing clients with sign language support available, and court-ordered referrals. The program also documents trauma/PTSD and co-occurring mental health and substance use disorders as conditions treated, reflecting the dual-diagnosis orientation typical of facility-based crisis programs serving high-acuity populations.

Daymark operates community behavioral health centers and FBC sites in dozens of North Carolina counties, with the network promoting a 24-hour crisis hotline at 866-275-9552 and an FBC referral line at 336-300-8838. The Monroe location holds a 3.3 Google Maps rating across 23 reviews and can be reached at 704-635-2080. Prospective clients should call the referral line or local number to begin the assessment process, with FBC services typically initiated through emergency referral, mobile crisis, or direct intake.

  • 24/7 crisis intervention services available every day of the year
  • Bilingual crisis support in English and Spanish
  • Specialized facility-based crisis stabilization program
  • Immediate access without appointment scheduling requirements
  • Union County location serving the greater Monroe area

Treatment

What this center treats and how

Levels of care
Medical Detox Residential Treatment Outpatient Program
Conditions
Trauma / PTSD Co-Occurring Disorders / Dual Diagnosis
Methods
Cognitive Behavioral Therapy (CBT)
Populations
Veterans Seniors / Older Adults Men Women HIV/AIDS Support Deaf / Hard Of Hearing Court-Ordered
Languages
English

Location

Where it is

1408 East Franklin Street, Monroe, North Carolina 28112 Get directions

Ready to talk to Daymark Recovery Services Facility Based Crisis/Union County?

Calls go directly to the center. Free and confidential.

Call (704) 635-2080

24/7 Crisis Intervention Services

Daymark Recovery Services operates its facility-based crisis program 24 hours a day, seven days a week, providing immediate access to professional crisis intervention when emergencies arise. The Monroe facility maintains continuous staffing to respond to urgent behavioral health situations that require immediate attention outside of regular business hours.

Crisis intervention services include comprehensive safety assessments, immediate stabilization support, and coordination with emergency services when necessary. The program addresses acute mental health crises, substance use emergencies, and situations where individuals pose a risk to themselves or others.

Bilingual Crisis Support

The facility provides crisis intervention services in both English and Spanish, ensuring language barriers do not prevent access to urgent behavioral health care. Bilingual crisis support enables Spanish-speaking community members to receive culturally appropriate crisis intervention in their preferred language.

Staff members conduct crisis assessments, safety planning, and stabilization services with attention to cultural considerations that may impact treatment engagement. This bilingual approach helps ensure effective communication during high-stress crisis situations.

Union County Location and Accessibility

Located at 1408 East Franklin Street in Monroe, the crisis center serves Union County residents and surrounding areas with convenient access to emergency behavioral health services. The facility's location provides a centralized crisis intervention resource for individuals and families throughout the region.

The Monroe location operates as part of Daymark Recovery Services' broader network of behavioral health programs, connecting individuals in crisis to appropriate continuing care services. Geographic accessibility ensures community members can reach professional crisis support when urgent situations develop.

Cost & Credentials

What's covered and who vouches for it

Payment options
Medicaid Medicare Private Insurance TRICARE Sliding Scale Financial Assistance State Insurance
Accreditations
CARF

Common questions

FAQs About Daymark Recovery Services Facility Based Crisis/Union County

What hours is the crisis center open? +
Daymark Recovery Services Facility Based Crisis operates 24 hours a day, seven days a week. The facility provides continuous crisis intervention services without scheduled closures, ensuring immediate access to professional support during behavioral health emergencies.
Do you provide services in languages other than English? +
Yes, the facility offers crisis intervention services in both English and Spanish. Bilingual staff members provide culturally appropriate crisis support to ensure language preferences do not create barriers to accessing urgent behavioral health care.
Where is the Monroe crisis facility located? +
The facility is located at 1408 East Franklin Street in Monroe, North Carolina 28112. This Union County location provides accessible crisis intervention services for residents throughout the surrounding area.
What types of crisis situations do you handle? +
The facility provides crisis intervention for acute behavioral health emergencies including mental health crises, substance use situations, and circumstances involving safety risks. Crisis staff conduct comprehensive assessments and provide stabilization services for urgent situations requiring immediate professional intervention.
How can someone access crisis services? +
Individuals can contact the facility directly at (704) 635-2080 for immediate crisis support. The 24/7 operation ensures crisis intervention services are available when urgent behavioral health situations develop, without requiring advance appointments.
Do you serve only Union County residents? +
While the facility is located in Union County and primarily serves local residents, crisis intervention services focus on immediate safety and stabilization regardless of geographic boundaries. Individuals experiencing urgent behavioral health emergencies can access crisis support through the Monroe location.
What happens after crisis stabilization? +
Following crisis intervention and stabilization, staff work to connect individuals with appropriate continuing care services. The facility coordinates with other treatment providers and community resources to ensure ongoing support after immediate crisis needs are addressed.
Can family members contact the crisis center? +
Family members concerned about a loved one's behavioral health crisis can contact the facility for guidance and support. Crisis staff provide consultation and assistance to families navigating urgent mental health or substance use situations requiring professional intervention.

Services

Programs and specialties

Treatment type
Residential treatment Residential detoxification Alcohol Detoxification Benzodiazepines Detoxification Cocaine Detoxification Opioid Detoxification Methamphetamines detoxification Routinely uses medication for detoxification
Payment
State-financed health insurance plan other than Medicaid Federal or any government funding for substance use programs Medicaid
Specialty
Mental health counseling for co-occurring disorders Group therapy Addiction recovery education
Call (704) 635-2080

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