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Outpatient Clinic · Omaha, Nebraska

Douglas County

Outpatient Program Intensive Outpatient (IOP)
Address
1709 Jackson Street
Omaha, Nebraska 68102
Available
24/7 admissions

About

About Douglas County

Douglas County Community Mental Health Center operates from 1709 Jackson Street in downtown Omaha, with administrative offices at 4102 Woolworth Street, and provides behavioral health services to adults age 19 and older across a five-county region: Douglas, Dodge, Cass, Washington, and Sarpy. As a county-operated facility, the Center serves as the regional safety-net resource for mental health and substance use treatment.

The service portfolio is unusually broad. CMHC operates Inpatient Behavioral Healthcare in a safe, secure environment staffed by nursing and psychiatric technicians; Outpatient Services for both mental health and substance use; Detoxification Services for individuals beginning withdrawal management; and a dedicated Collaboration with Corrections program that serves incarcerated individuals and supports their transition back into the community. The Center is also accessible to Deaf and hard-of-hearing clients.

Clinical leadership and care are provided by a team that includes Administrator Sherry L. Driver (LIMHP), along with clinicians Stephanie Voyles (LICSW, LADC), Madonna Licht (LICSW), and Sara Baker (LICSW, LADC). The combination of dual-licensed (clinical and substance abuse) credentials reflects the Center’s integrated approach to co-occurring mental health and addiction disorders.

Douglas County CMHC accepts Medicaid, Medicare, TRICARE, private insurance, and state-funded plans, with sliding-scale fees and financial assistance available for self-pay clients. Office hours are Monday through Friday (excluding holidays) from 8:00 a.m. to 4:30 p.m. The main intake line is 402-444-7931 or email cmhc@douglascounty-ne.gov.

  • 24-hour detox center with immediate admission capabilities for crisis situations
  • County-operated facility ensuring accessible medical detox regardless of insurance status
  • Specialized dual diagnosis treatment combining substance use and mental health services
  • Licensed clinical staff with both addiction counseling and social work credentials
  • Sliding scale payment options and comprehensive insurance acceptance including Medicaid and TRICARE

Treatment

What this center treats and how

Levels of care
Outpatient Program Intensive Outpatient (IOP)
Conditions
Co-Occurring Disorders / Dual Diagnosis Mental Health Conditions Substance Use Disorders
Methods
Group Therapy Individual Counseling
Populations
Deaf / Hard Of Hearing Court-Ordered Adults 19 Years and Older
Languages
English
Facility
Inpatient Behavioral Healthcare Outpatient Services Detoxification Services Collaboration with Corrections program Five-county service region (Douglas, Dodge, Cass, Washington, Sarpy) Language assistance for Deaf and hard-of-hearing

Location

Where it is

1709 Jackson Street, Omaha, Nebraska 68102 Get directions

Ready to talk to Douglas County?

Calls go directly to the center. Free and confidential.

Call (402) 599-2713

24-Hour Medical Detox Services

Douglas County Mental Health Center operates round-the-clock detoxification services for adults requiring immediate medical detox and withdrawal management. The facility provides medically supervised detox with licensed clinical staff overseeing withdrawal protocols in a secure environment.

Regular operating hours run Monday through Friday from 8:00 AM to 4:30 PM, with 24-hour detox capabilities available for crisis admissions. This ensures individuals experiencing acute withdrawal symptoms can access medical detox when needed, not just during business hours.

Outpatient Detox Programs

The center offers outpatient detox programs and intensive outpatient (IOP) services for alcohol detox, opioid detox, and other substance withdrawal management. These programs allow patients to receive medically supervised detox while maintaining some daily responsibilities.

Licensed clinical social workers with addiction credentials (LICSW, LADC) provide clinical oversight throughout the detox process. The outpatient model serves individuals who require medical supervision but do not need 24-hour inpatient detox services.

Dual Diagnosis and Co-Occurring Disorders

Douglas County specializes in treating co-occurring disorders and dual diagnosis cases where substance use disorders occur alongside mental health conditions. This integrated approach addresses both withdrawal management and underlying psychiatric symptoms simultaneously.

The facility's mental health focus ensures that individuals with complex dual diagnosis needs receive comprehensive treatment rather than addressing substance use in isolation. Licensed mental health professionals coordinate care between detox services and ongoing psychiatric treatment.

Payment Options and Accessibility

As a county-operated facility, Douglas County accepts Medicaid, Medicare, private insurance, TRICARE, self-pay, and offers sliding scale fees based on income. This comprehensive payment structure removes financial barriers to accessing medical detox services.

The facility serves adults 19 years and older across Douglas, Sarpy, Dodge, Cass, and Washington counties. Specialized accommodations include services for deaf and hard of hearing individuals, plus court-ordered treatment options for those mandated to receive detox services.

After Care

Continuing support

Continuing outpatient counseling Transition support for individuals leaving incarceration Community-based support

Cost & Credentials

What's covered and who vouches for it

Payment options
Medicaid Medicare Private Insurance TRICARE Self-Pay / Cash Sliding Scale Financial Assistance State Insurance

Common questions

FAQs About Douglas County

Does Douglas County provide 24-hour medical detox? +
Yes, Douglas County Mental Health Center operates 24-hour detoxification services for adults requiring immediate medical detox and withdrawal management. While regular hours are Monday through Friday 8:00 AM to 4:30 PM, crisis detox services are available around the clock.
What types of substance detox does the facility treat? +
The center provides medical detox and withdrawal management for various substances including alcohol detox and drug detox. Licensed clinical staff with addiction credentials oversee detoxification protocols for adults experiencing withdrawal symptoms.
Do they accept Medicaid for detox services? +
Yes, Douglas County accepts Medicaid, Medicare, private insurance, TRICARE, self-pay, and offers sliding scale fees. As a county-operated facility, they provide accessible detox services regardless of insurance status or financial circumstances.
Can they treat dual diagnosis during detox? +
Douglas County specializes in co-occurring disorders and dual diagnosis treatment, addressing both substance use and mental health conditions simultaneously. Licensed mental health professionals coordinate integrated care throughout the detox process.
What counties does Douglas County detox serve? +
The facility serves residents of Douglas County, Dodge County, Cass County, Washington County, Sarpy County, and the Omaha metropolitan area. They provide detox services for adults 19 years and older across this Nebraska service region.
Is this voluntary or involuntary detox? +
Douglas County provides voluntary detoxification services, though they also serve court-ordered clients requiring mandated treatment. The facility focuses on voluntary admission for adults seeking medical detox and withdrawal management.
What credentials do the detox staff have? +
The clinical team includes licensed clinical social workers with addiction credentials (LICSW, LADC) and licensed mental health professionals. Administrator Sherry L. Driver, LIMHP, oversees staff including Sara Baker, Stephanie Voyles, and Madonna Licht who hold various clinical licenses.
Do they provide outpatient or inpatient detox? +
Douglas County offers outpatient detox programs and intensive outpatient (IOP) services rather than residential inpatient detox. This allows patients to receive medically supervised detox while maintaining some daily responsibilities and community connections.

Services

Programs and specialties

Treatment type
Residential treatment Residential detoxification Alcohol Detoxification Benzodiazepines Detoxification Cocaine Detoxification Opioid Detoxification Methamphetamines detoxification Routinely uses medication for detoxification
Payment
Cash or self-payment State-financed health insurance plan other than Medicaid Federal or any government funding for substance use programs IHS/Tribal/Urban (ITU) funds Medicare Medicaid Military insurance (e.g. TRICARE) Sliding fee scale (fee is based on income and other factors)
Specialty
Mental health counseling for co-occurring disorders Group therapy Addiction recovery education
Call (402) 599-2713

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