Florence Crittenton Home and Services

Florence Crittenton Home and Services is a substance use treatment facility located at 3404 Cooney Drive in Helena, Montana, within Lewis and Clark County. The center holds NCQA accreditation and provides a structured continuum of care that begins with medically supervised detox — a critical starting point for individuals whose physical dependence requires clinical oversight before any further treatment can take hold.

The facility offers three levels of care: medical detox, residential treatment, and an outpatient program. Medical detox is the entry point for individuals whose withdrawal from substances requires monitoring and intervention in a supervised setting. Residential treatment provides continued structured support following detox, and the outpatient program extends care for those transitioning or stepping down from higher levels. Together, these three tiers allow the center to treat patients across different stages of recovery need without requiring a transfer to a separate facility.

Cognitive Behavioral Therapy (CBT) is a confirmed therapeutic method used within programming at Florence Crittenton. CBT is a structured, skill-building approach that helps individuals identify and change thought patterns driving substance use — practical work that complements the medical stabilization achieved during detox and carries through residential and outpatient care.

Florence Crittenton has a documented specialty serving pregnant women, a population with acute medical and social complexity that most general detox centers are not equipped to address. For expectant mothers requiring withdrawal management or ongoing substance use treatment in Helena, MT, the facility’s focused experience with this population is a meaningful distinction. Payment options include Medicaid, state insurance, private insurance, and self-pay, broadening access for individuals who may otherwise face financial barriers to inpatient detox and residential care.

Florence Crittenton Home and Services provides medical detox as the first level of care in its treatment continuum. For individuals whose substance use has created physical dependence, attempting to stop without clinical supervision carries serious risk. The medical detox program at this Helena facility is designed to manage that withdrawal process in a supervised environment before patients move into the next phase of treatment.

Following detox, patients can step directly into residential treatment at the same facility — an important continuity that prevents gaps in care during one of the most vulnerable windows in the recovery process. The outpatient program then serves as a subsequent level for those who no longer require 24-hour supervision but still need structured clinical support.

Pregnant women facing substance use disorders have clinical needs that require a higher degree of coordination than standard detox patients. Florence Crittenton Home and Services is specifically confirmed to serve this population, making it one of the few facilities in the Helena, MT area positioned to address the intersection of pregnancy and withdrawal management.

For family members or care providers researching options for a pregnant woman who needs medically supervised detox or residential treatment, Florence Crittenton's documented focus on this group is a practical factor in the placement decision — not a general claim, but a confirmed program characteristic.

Florence Crittenton accepts Medicaid, state insurance, private insurance, and self-pay. For individuals in crisis trying to access medical detox quickly, knowing upfront which payment types a facility accepts is often the deciding factor in whether someone makes the call. The range of accepted payment sources at this Helena facility makes it accessible to patients across different financial situations.

The facility holds NCQA accreditation — a standard set by the National Committee for Quality Assurance that evaluates clinical quality and operational practices. This accreditation is an external, third-party marker of program quality that goes beyond basic state licensing requirements.

Cognitive Behavioral Therapy is a confirmed part of the clinical programming at Florence Crittenton. CBT gives patients practical frameworks for recognizing the thoughts and behaviors that drive substance use, and for developing concrete responses. It is one of the most rigorously studied behavioral interventions in addiction treatment, which is why it appears across detox, residential, and outpatient settings.

For individuals moving through medical detox into residential treatment at this facility, CBT provides continuity — a consistent clinical thread that runs through the stabilization and post-detox phases rather than being introduced only at one level of care.