Hazelwood Healthcare PLLC

Hazelwood Healthcare PLLC is a Joint Commission-accredited substance use treatment facility located at 3271 Georgia Road in Franklin, North Carolina, within Macon County. Serving residents across Franklin, Waynesville, Sylva, Bryson City, and the broader Western North Carolina region, the center holds a certified Opioid Treatment Program designation — a federal certification that distinguishes it as a regulated provider of opioid use disorder treatment in a region where access to such care is often limited.

Hazelwood Healthcare provides two primary levels of care: medical detox and an outpatient program. The medical detox level of care positions the facility to address the acute withdrawal phase of opioid use disorder under a structured clinical framework, while the outpatient program allows patients to continue treatment as they transition back into daily life. Having both levels under one roof gives patients a clearer path from acute withdrawal management into ongoing care without having to change providers mid-treatment.

Treatment at Hazelwood Healthcare incorporates Cognitive Behavioral Therapy (CBT) as a confirmed therapeutic method. The facility treats opioid use disorder specifically, and its Opioid Treatment Program certification reflects a structured, federally monitored approach to that care. The center operates six days a week, with weekday hours from 6:00 AM to 1:30 PM and Saturday hours from 8:00 AM to 9:30 AM — an early-morning schedule that accommodates patients who need to manage treatment around work or family obligations.

Hazelwood Healthcare serves men, women, and pregnant women, making it one of the facilities in Western North Carolina equipped to provide opioid use disorder treatment to pregnant patients — a population with particular clinical needs. The facility accepts Medicaid, Medicare, and self-pay, removing some of the financial barriers that prevent people from accessing medically supervised detox and ongoing outpatient care. For anyone in the Franklin area or surrounding mountain counties weighing their options for opioid detox, Hazelwood Healthcare’s OTP certification and Joint Commission accreditation provide a verifiable foundation of clinical accountability.

Hazelwood Healthcare PLLC offers medical detox as a primary level of care for individuals with opioid use disorder in Franklin, North Carolina. Located in Macon County at 3271 Georgia Road, the facility draws patients from across the Western North Carolina region, including Waynesville, Sylva, and Bryson City — communities where access to medically supervised detox programs is geographically limited.

As a certified Opioid Treatment Program, Hazelwood Healthcare operates under federal oversight standards that govern how opioid use disorder is assessed and treated. This certification, combined with Joint Commission accreditation, means the facility is subject to two separate layers of external review — a distinction that matters when evaluating detox centers in a rural market where clinical accountability can vary significantly between providers.

Following the medical detox phase, Hazelwood Healthcare offers an outpatient program that allows patients to remain engaged in structured treatment while living outside a residential setting. This continuity of care within the same provider system is a practical advantage for patients who have already established a clinical relationship during detox and do not want to restart that process at a different facility.

Cognitive Behavioral Therapy (CBT) is a confirmed therapeutic method used within the program. CBT is a structured, goal-oriented approach that helps patients identify and modify thought patterns connected to substance use — a clinically established method for supporting long-term recovery from opioid use disorder. The outpatient structure, combined with the facility's early weekday hours starting at 6:00 AM, gives working adults and caregivers a realistic window to engage with treatment.

Hazelwood Healthcare is open to men, women, and pregnant women seeking treatment for opioid use disorder. The inclusion of pregnant women as a confirmed population served is clinically significant — this group requires specialized care during withdrawal management, and not every detox center or OTP in the region is equipped to provide it.

The facility accepts Medicaid, Medicare, and self-pay, which broadens access for patients in Macon County and surrounding Western North Carolina communities where employer-sponsored insurance coverage rates tend to be lower than state and national averages. For families researching detox programs in the Franklin area, these payment options can be a deciding factor in whether someone is able to access care at all.

Hazelwood Healthcare holds two distinct credentials that carry weight when evaluating a detox center: Joint Commission (JCAHO) accreditation and Opioid Treatment Program (OTP) certification. Joint Commission accreditation is a voluntary process in which an independent organization evaluates a facility's clinical and operational practices against national standards — centers that pursue and maintain it are subject to ongoing scrutiny that unaccredited facilities are not.

OTP certification is a federal designation issued by SAMHSA and the DEA, required for any program that administers opioid agonist medications as part of treatment. Together, these credentials signal that Hazelwood Healthcare's approach to opioid detox and treatment operates within defined regulatory frameworks — a meaningful baseline for patients and families making urgent decisions about where to seek withdrawal management care.