Healing Place of New Hanover County

About

About Healing Place of New Hanover County

Healing Place of New Hanover County is a CARF-accredited residential treatment facility located at 1000 Medical Center Drive in Wilmington, NC. With a capacity of 200 beds and doors open around the clock, it is one of the larger dedicated addiction treatment facilities serving New Hanover County. The center’s detox program is described on its own website as the first step toward recovery, offering a supportive environment for people ready to begin withdrawal management under medical supervision.

The facility provides two primary levels of care: medical detox and residential treatment. Medical detox is the entry point for individuals who need supervised withdrawal management before transitioning into the longer-term residential program. The combination of these two levels under one roof means clients can move through detox and into structured residential care without changing facilities — a continuity that matters when someone is in crisis and stability is the priority.

The center’s therapeutic approach incorporates peer support and mentorship, drawing on the experience of people who have been through the recovery process themselves. On-site resources include a community kitchen, clothing closet, bathing facilities, hygienic items, laundry, and drive-through food distributions held twice monthly — practical supports that address the real-world barriers many clients face. An alumni program provides a connection point after residential care ends.

Healing Place of New Hanover County serves a broad range of populations, including veterans, young adults ages 18 to 25, men, women, individuals who are deaf or hard of hearing, those who are court-ordered into treatment, and unsheltered individuals. The facility accepts Medicaid and offers financial assistance, with services provided at no direct cost to the client — removing one of the most common obstacles to entering detox and residential care. It operates 24 hours a day, seven days a week, meaning someone ready to seek help does not have to wait for business hours.

200-bed CARF-accredited facility providing both medical detox and residential treatment under one roof in Wilmington, NC
Open 24 hours a day, 7 days a week — no waiting for business hours to begin the intake process
Services offered at no direct cost to the client, with Medicaid and financial assistance accepted
Specialized populations served include veterans, unsheltered individuals, and people who are deaf or hard of hearing — populations often underserved by standard detox programs
Peer support and mentorship model, plus an alumni program that maintains connection after residential care ends

Treatment

What this center treats and how

Levels of care: Medical Detox Residential Treatment
Methods: Peer Support Mentorship
Populations: Veterans Young Adults (18-25) Men Women Deaf / Hard Of Hearing Court-ordered Unsheltered Individuals
Languages: English
Facility: Community Kitchen Clothing Closet Drive-through Food Distributions Twice Monthly Bathing Facilities Hygienic Items Laundry

Location

Where it is

1000 Medical Center Drive, Wilmington, North Carolina 28401 Get directions

Medical Detox and Residential Treatment in Wilmington, NC

Healing Place of New Hanover County provides medical detox and residential treatment at its 200-bed facility on Medical Center Drive in Wilmington, NC. The detox program serves as the clinical entry point for individuals entering withdrawal, with residential treatment available as the next level of care once medical stabilization is complete. Having both programs at the same location reduces the disruption that can derail early recovery.

The facility is CARF-accredited and operates continuously — 24 hours a day, seven days a week. For someone in active withdrawal or a family member trying to get a loved one into a medically supervised detox program the same day, around-the-clock availability is a meaningful differentiator. The center can be reached by phone at (910) 970-4673 or by email at info@thpnc.org.

Who the Program Serves

The center is designed to serve a wide range of adults, including veterans, young adults between the ages of 18 and 25, men, women, individuals who are deaf or hard of hearing, those who are court-ordered into treatment, and people who are unsheltered. This breadth of population focus reflects a facility built to meet people where they are, not just those who already have stable housing or insurance.

Services are provided in English. On-site amenities — including a community kitchen, clothing closet, bathing facilities, hygienic items, laundry, and twice-monthly drive-through food distributions — address the logistical and immediate needs that often accompany addiction, particularly for unsheltered individuals entering detox or residential care.

Payment and Financial Access

Healing Place of New Hanover County accepts Medicaid and offers financial assistance. According to the facility, services are provided at no direct cost to the client. For individuals and families weighing detox options, cost is frequently the deciding factor — and this program is structured to remove that barrier.

Anyone seeking more information about admissions, coverage, or availability can contact the facility directly at (910) 970-4673 or visit thpnc.org. The center is open around the clock, so intake inquiries can be made at any hour.

Peer Support, Mentorship, and Aftercare

The therapeutic framework at Healing Place of New Hanover County centers on peer support and mentorship — an approach that places lived experience alongside clinical care. People in detox and residential treatment work with mentors who have navigated similar challenges, providing a model of recovery that is concrete rather than abstract.

After completing residential treatment, clients have access to an alumni program that maintains connection to the broader recovery community. This aftercare component is part of what distinguishes a facility with a longer-term investment in outcomes from one focused solely on the acute phase of detox and stabilization.

After Care

Continuing support

Alumni Program

Cost & Credentials

What's covered and who vouches for it

Payment options: Medicaid Financial Assistance
Accreditations: CARF
Note: Services are offered at no direct cost to the client.

Common questions

FAQs About Healing Place of New Hanover County

Does Healing Place of New Hanover County offer medical detox? +

Yes. Medical detox is one of the two primary levels of care offered at the facility. The detox program is described on the center's own website as the first step toward recovery. The facility operates 24 hours a day, seven days a week, and can be reached at (910) 970-4673.

What levels of care are available at this facility? +

Healing Place of New Hanover County provides medical detox and residential treatment. Clients can move through both levels of care at the same location, which supports continuity during the critical early period of recovery.

How much does treatment cost at Healing Place of New Hanover County? +

The facility accepts Medicaid and offers financial assistance. Services are provided at no direct cost to the client. For specific questions about coverage or eligibility, contact the center directly at (910) 970-4673 or info@thpnc.org.

Is the facility open for admissions at night or on weekends? +

Yes. Healing Place of New Hanover County operates 24 hours a day, seven days a week. Admission inquiries can be made at any time by calling (910) 970-4673.

How many beds does the facility have? +

The facility has a capacity of 200 beds, making it one of the larger residential detox and treatment programs in the Wilmington, NC area.

What populations does Healing Place of New Hanover County serve? +

The program serves veterans, young adults ages 18 to 25, men, women, individuals who are deaf or hard of hearing, court-ordered clients, and unsheltered individuals. This range reflects a facility built to accommodate people across a wide spectrum of circumstances.

Is Healing Place of New Hanover County accredited? +

Yes. The facility holds CARF accreditation, which is an independent, internationally recognized standard for health and human services organizations.

What therapeutic approaches are used in the program? +

The program incorporates peer support and mentorship as core therapeutic methods. Clients work with mentors who have direct experience in recovery, providing a practical, experience-grounded dimension alongside the structured residential program.

Is there support available after completing residential treatment? +

Yes. The facility offers an alumni program for individuals who have completed residential treatment. This provides an ongoing connection to the recovery community after leaving the program.

What on-site resources are available to clients? +

The facility provides a community kitchen, clothing closet, bathing facilities, hygienic items, laundry, and drive-through food distributions held twice monthly. These resources are particularly relevant for unsheltered individuals entering detox or residential care.