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Substance Use Treatment · Knoxville, Tennessee

Helen Ross McNabb Center CenterPointe Detoxification Unit

Medical Detox Residential Treatment Outpatient Program
Address
5310 Ball Camp Pike
Knoxville, Tennessee 37921
Accredited by
CARF
Available
24/7 admissions
Helen Ross McNabb Center CenterPointe Detoxification Unit - drug and alcohol detox center in Knoxville, TN

About

About Helen Ross McNabb Center CenterPointe Detoxification Unit

The Helen Ross McNabb Center CenterPointe Detoxification Unit operates at 5310 Ball Camp Pike in Knoxville, Tennessee, at the heart of the McNabb Center’s Knox County footprint. SAMHSA, Google Maps, and the organizational website all confirm the address, with phone 865-523-4704 on file and an average Google rating of 3.4 stars across 32 reviews.

SAMHSA confirms a full continuum at this site: medical detox, residential treatment, and outpatient programming. The clinical model is anchored in Cognitive Behavioral Therapy with explicit capacity for trauma and PTSD plus co-occurring disorders. American Sign Language services are flagged in SAMHSA’s accessibility data, alongside service for Deaf and hard-of-hearing populations. Men and women are both served. The McNabb Center’s substance use service line, as listed on the public website, includes residential care, detoxification, intensive outpatient, Medication Assisted Therapy (MAT), and recovery/peer support — consistent with the SAMHSA-confirmed levels of care at the CenterPointe site.

Accreditation runs two layers deep. SAMHSA records CARF accreditation for the CenterPointe site, and the McNabb Center’s own website also lists CARF accreditation. Accepted payment methods per SAMHSA span Medicaid, Medicare, private insurance, TRICARE, self-pay/cash, and state insurance — an unusually broad payor mix that makes the program accessible to military families and TennCare members alongside privately insured clients. Specific in-network insurance carriers are not enumerated in the source materials.

The McNabb Center is the region’s leading nonprofit provider of mental health, substance use, social, and victim services, with 11 Knox County locations plus operations in Blount, Anderson, McMinn, Hamilton, Hamblen, Cocke, and Sevier counties. CenterPointe sits inside this regional network, so clients can step down from detox into the McNabb Center’s outpatient, MAT, peer-support, or residential rehabilitation programs without leaving the organization. The general 24/7 information line is 1-800-255-9711, and the Knoxville Adult Psychiatric Emergency line is 865-539-2409.

  • Dedicated detoxification unit with specialized focus on withdrawal management
  • 24/7 operations enabling same-day admissions and emergency detox placement
  • Round-the-clock medical supervision during all phases of detoxification
  • Part of established McNabb Center healthcare system with institutional experience
  • Located in Knoxville with accessibility for East Tennessee communities

Treatment

What this center treats and how

Levels of care
Medical Detox Residential Treatment Outpatient Program
Conditions
Trauma / PTSD Co-Occurring Disorders / Dual Diagnosis
Methods
Cognitive Behavioral Therapy (CBT)
Populations
Men Women Deaf / Hard Of Hearing
Languages
English American Sign Language (ASL)

Location

Where it is

5310 Ball Camp Pike, Knoxville, Tennessee 37921 Get directions

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24/7 Medical Detox Services

Helen Ross McNabb Center CenterPointe Detoxification Unit maintains continuous operations seven days per week, providing immediate access to medically supervised detox services. The facility's round-the-clock availability addresses the urgent nature of withdrawal management, allowing for same-day admissions when medical detox becomes necessary.

Medical professionals staff the detox center continuously, ensuring that withdrawal symptoms receive prompt medical attention. This 24/7 medical supervision model provides safety protocols during the acute phases of detoxification, when medical complications can develop rapidly and require immediate intervention.

Specialized Detoxification Facility

Unlike general addiction treatment centers, this facility operates specifically as a detoxification unit, concentrating resources and expertise on withdrawal management protocols. The specialized designation indicates focused training and experience in managing medical complications that arise during detox.

Located at 5310 Ball Camp Pike in Knoxville, the center serves as a dedicated detox resource for individuals requiring medically supervised withdrawal. The facility's specialization allows medical staff to concentrate exclusively on detoxification protocols rather than dividing attention across multiple treatment modalities.

Medically Supervised Withdrawal Management

The detoxification unit provides continuous medical monitoring throughout the withdrawal process, addressing both physical symptoms and potential medical emergencies. Medical staff implement withdrawal protocols designed to manage symptoms safely while preventing serious complications.

Withdrawal management at the facility includes medical assessment, symptom monitoring, and intervention protocols. The medically supervised approach ensures that individuals receive appropriate medical care during detoxification, with staff trained to recognize and respond to withdrawal-related medical issues as they develop.

East Tennessee Detox Access

Serving Knoxville and surrounding East Tennessee communities, the detox center provides regional access to specialized withdrawal management services. The facility's location on Ball Camp Pike offers accessibility for families seeking urgent detox placement for loved ones experiencing withdrawal symptoms.

The center accepts direct contact at (865) 523-4704 for detox admissions and medical assessments. With 24/7 operations, medical staff can conduct intake evaluations and coordinate detox placement regardless of time of day, addressing the unpredictable timing of detox needs and medical emergencies.

Cost & Credentials

What's covered and who vouches for it

Payment options
Medicaid Medicare Private Insurance TRICARE Self-Pay / Cash State Insurance
Accreditations
CARF

Common questions

FAQs About Helen Ross McNabb Center CenterPointe Detoxification Unit

Does McNabb CenterPointe provide 24/7 medical detox services? +
Yes, Helen Ross McNabb Center CenterPointe Detoxification Unit operates 24 hours daily, seven days a week. Medical staff provide continuous supervision during detoxification, ensuring round-the-clock availability for urgent detox admissions and withdrawal management.
What makes this a specialized detox facility? +
The facility operates specifically as a detoxification unit, focusing exclusively on medically supervised withdrawal management. This specialized designation means medical staff concentrate their expertise on detox protocols rather than general addiction treatment services.
Can I get same-day admission for medical detox? +
The center's 24/7 operations enable same-day admissions when medically appropriate. Medical professionals are available around the clock to conduct assessments and coordinate urgent detox placement when withdrawal management becomes necessary.
Where is the detox center located in Knoxville? +
Helen Ross McNabb Center CenterPointe Detoxification Unit is located at 5310 Ball Camp Pike in Knoxville, Tennessee 37921. The facility serves individuals throughout East Tennessee requiring medically supervised detox services.
How do I contact the detox center for urgent placement? +
You can reach the detoxification unit directly at (865) 523-4704. Medical staff are available 24/7 to discuss detox needs, conduct phone assessments, and coordinate admission for medically supervised withdrawal management.
What type of medical supervision is provided during detox? +
The facility provides continuous medical monitoring throughout withdrawal, with medical staff implementing withdrawal protocols to manage symptoms safely. Medical supervision includes assessment, symptom monitoring, and intervention for withdrawal-related complications.
Is this detox center part of a larger healthcare system? +
Yes, the CenterPointe Detoxification Unit operates as part of the Helen Ross McNabb Center healthcare network. This connection provides institutional resources while maintaining specialized focus on detoxification and withdrawal management services.
What areas does the detox center serve? +
The facility serves individuals in Knoxville and surrounding East Tennessee communities who require medically supervised detox. The center's location and 24/7 availability make it accessible for urgent withdrawal management needs throughout the region.

Services

Programs and specialties

Treatment type
Outpatient Outpatient detoxification Outpatient day treatment or partial hospitalization Outpatient methadone/buprenorphine or naltrexone treatment Aftercare recovery programs Alcohol Detoxification Benzodiazepines Detoxification Opioid Detoxification Routinely uses medication for detoxification
Payment
Cash or self-payment State-financed health insurance plan other than Medicaid Federal or any government funding for substance use programs Medicaid Sliding fee scale (fee is based on income and other factors)
Specialty
Mental health counseling for co-occurring disorders Group therapy Family therapy Marital/couples counseling Addiction recovery education Adolescents and young adults Pregnant/postpartum women Adult men Seniors or older adults Gay & Lesbian Veterans Active duty military Clients referred from the court/judicial system
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