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Substance use and mental health treatment provider · Syracuse, New York

Helio Health Inc Evaluation Center MSW IP

Inpatient Detox Inpatient Rehabilitation Outpatient Treatment Residential Treatment
Address
249 Glenwood Rd
Syracuse, New York 13905
Available
24/7 admissions

About

About Helio Health Inc Evaluation Center MSW IP

Helio Health Inc Evaluation Center, located at 249 Glenwood Rd in Binghamton, New York, is a 24/7 substance use and mental health treatment provider serving Broome County. The facility operates around the clock every day of the week, making it accessible for individuals who need immediate inpatient detox or crisis intervention without waiting for a standard intake window. For people in active withdrawal or in a substance use crisis, that constant availability is a practical and potentially critical distinction.

The center’s levels of care span the full treatment spectrum. Inpatient detox anchors the clinical offerings, providing structured withdrawal management for people who require round-the-clock medical oversight. Beyond detox, Helio Health provides inpatient rehabilitation, residential treatment, outpatient treatment, and a dedicated crisis center — meaning a patient can step down through levels of care without transferring to a separate facility.

Helio Health treats both substance use disorders and co-occurring mental health disorders, which reflects the clinical reality that these conditions frequently occur together. The facility accepts health insurance and offers a sliding fee discount scale for those whose coverage may be limited or absent. Certified Patient Navigators are available to help individuals who lack insurance explore whether they may qualify for coverage, lowering a common barrier to entry for people seeking detox programs.

The center serves individuals dealing with substance use disorders and mental health disorders in the Binghamton area of Broome County, NY. The combination of inpatient detox, a crisis center, and multiple step-down levels of care at a single location — paired with 24/7 operation and accessible payment options — makes Helio Health a substantive option for anyone researching medically supervised detox or a structured inpatient program in the Southern Tier of New York.

  • Inpatient detox available 24 hours a day, 7 days a week — no waiting for a weekday intake
  • Full continuum from inpatient detox through outpatient treatment at a single Binghamton location
  • On-site crisis center for individuals in acute substance use or mental health crises
  • Certified Patient Navigators assist uninsured individuals in determining coverage eligibility
  • Treats co-occurring substance use and mental health disorders within the same facility

Treatment

What this center treats and how

Levels of care
Inpatient Detox Inpatient Rehabilitation Outpatient Treatment Residential Treatment Crisis Center
Conditions
Substance use disorders Mental health disorders

Location

Where it is

249 Glenwood Rd, Syracuse, New York 13905 Get directions

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Call (607) 296-3072

Inpatient Detox and Withdrawal Management in Binghamton, NY

Helio Health Inc Evaluation Center provides inpatient detox at its 249 Glenwood Rd location in Binghamton, offering around-the-clock care for individuals who need supervised withdrawal management. The facility operates 24 hours a day, every day of the week, which means someone in withdrawal does not have to wait for a scheduled intake appointment — access is continuous.

Inpatient detox at Helio Health sits at the top of a treatment continuum that also includes inpatient rehabilitation, residential treatment, outpatient treatment, and a crisis center. That range of levels means a patient completing detox has a direct pathway into the next appropriate level of care without leaving the facility or navigating a separate referral process.

Levels of Care: From Crisis Intervention to Outpatient Treatment

Helio Health offers one of the broader care continuums available at a single facility in the Binghamton area. The five documented levels — inpatient detox, inpatient rehabilitation, residential treatment, outpatient treatment, and a crisis center — allow clinicians to match a patient's placement to their current clinical need and adjust as that need changes over time.

The inclusion of a dedicated crisis center is notable for individuals and families facing an acute situation. Whether the immediate concern is a substance use crisis or a co-occurring mental health episode, the facility is equipped to respond at any hour. This integrated structure reduces the logistical and clinical disruptions that can occur when detox and subsequent rehabilitation services are spread across multiple providers.

Payment Options and Financial Assistance

Helio Health accepts health insurance and applies a sliding fee discount scale for individuals whose out-of-pocket costs would otherwise be prohibitive. This pricing structure is designed to keep inpatient detox and other program levels accessible across a range of financial circumstances.

For those who arrive without insurance coverage, certified Patient Navigators at the facility can work through eligibility for coverage options. That on-site navigation support addresses a frequent sticking point for people who might otherwise delay or forgo detox treatment because of uncertainty about how to pay for it.

Co-Occurring Substance Use and Mental Health Treatment

Helio Health is categorized as a substance use and mental health treatment provider, and its confirmed conditions treated include both substance use disorders and mental health disorders. For individuals whose addiction is accompanied by a psychiatric condition, having both addressed at the same facility can matter clinically and logistically.

This dual focus is relevant at every level of care the facility offers — from the immediate stabilization provided during inpatient detox and crisis intervention through longer-term residential and outpatient programming. Families researching detox programs for a loved one with a known mental health history may find this integrated scope an important factor in their decision.

Cost & Credentials

What's covered and who vouches for it

Payment options
Sliding fee discount scale Health insurance
Note

A sliding fee discount scale is available, and certified Patient Navigators can assist individuals who do not have health insurance but may be eligible for coverage.

Common questions

FAQs About Helio Health Inc Evaluation Center MSW IP

Does Helio Health in Binghamton offer inpatient detox? +
Yes. Inpatient detox is a confirmed level of care at Helio Health Inc Evaluation Center at 249 Glenwood Rd in Binghamton, NY. The facility operates 24 hours a day, seven days a week, so intake is not limited to business hours.
What hours is the detox center open? +
Helio Health operates 24 hours a day, every day of the week, including weekends and holidays. This continuous availability is particularly relevant for individuals who need inpatient detox or crisis services outside of standard intake windows.
What levels of care are available at this Binghamton facility? +
Helio Health offers inpatient detox, inpatient rehabilitation, residential treatment, outpatient treatment, and a crisis center. This continuum allows patients to move between levels of care as their clinical needs change without transferring to a separate facility.
Does Helio Health treat co-occurring mental health disorders alongside substance use? +
Yes. The facility is confirmed to treat both substance use disorders and mental health disorders. This means individuals with co-occurring conditions can receive care for both within the same program rather than seeking separate providers.
What payment options are accepted at Helio Health? +
Helio Health accepts health insurance and offers a sliding fee discount scale based on ability to pay. Certified Patient Navigators are available on-site to assist individuals who do not currently have insurance but may be eligible for coverage.
What is a certified Patient Navigator and how can they help? +
Certified Patient Navigators at Helio Health assist individuals who lack health insurance in determining whether they qualify for coverage options. This service is designed to reduce financial barriers for people seeking inpatient detox or other treatment programs at the facility.
Is there a crisis center at this location? +
Yes. Helio Health includes a dedicated crisis center among its confirmed levels of care. The facility's 24/7 operating schedule means crisis services are accessible at any hour, including nights and weekends.
Where is Helio Health Inc Evaluation Center located? +
The facility is located at 249 Glenwood Rd, Binghamton, NY 13905, in Broome County. It can be reached by phone at (607) 296-3072.
Can someone go directly from inpatient detox to residential treatment at this facility? +
Helio Health offers both inpatient detox and residential treatment as confirmed levels of care at the same location. The availability of multiple levels under one roof means transitions between care levels can occur without requiring a transfer to a separate facility.
Does the facility offer outpatient treatment in addition to detox and residential care? +
Yes. Outpatient treatment is a confirmed level of care at Helio Health, alongside inpatient detox, inpatient rehabilitation, residential treatment, and crisis services. This allows for step-down programming as patients progress through treatment.

Services

Programs and specialties

Treatment type
Residential treatment Residential detoxification Short-term residential Alcohol Detoxification Benzodiazepines Detoxification Cocaine Detoxification Opioid Detoxification Methamphetamines detoxification Routinely uses medication for detoxification
Payment
Cash or self-payment State-financed health insurance plan other than Medicaid Federal or any government funding for substance use programs Medicaid Military insurance (e.g. TRICARE)
Specialty
Mental health counseling for co-occurring disorders Group therapy Family therapy Addiction recovery education
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