About
About New Era Rehabilitation Center Inc (NERC)
New Era Rehabilitation Center (NERC) New Haven is the New Haven County clinic of the NERC organization, located on East Street and serving as a sister site to the agency’s Bridgeport location in Fairfield County. The clinic is structured as an outpatient behavioral health and opioid treatment program (OTP), and it is accredited by CARF. The combined accreditation and OTP certification allows the program to deliver methadone, buprenorphine, and other medication-assisted treatments alongside an integrated mental health practice from a single outpatient setting.
Clinically, services are organized into a three-tier outpatient continuum: a partial hospitalization program (PHP) for the highest-intensity outpatient needs, an intensive outpatient program (IOP) for clients stepping down or those who need more than weekly counseling, and standard outpatient counseling for ongoing maintenance. Treatment modalities include cognitive behavioral therapy, individual and family therapy, group therapy, dual diagnosis treatment, trauma therapy, anxiety therapy, OCD treatment, bipolar disorder therapy, and PTSD therapy. The mental health side of the program addresses conditions that frequently co-occur with substance use, including anxiety, OCD, PTSD, bipolar disorder, and eating disorders, alongside gambling addiction.
The SAMHSA-confirmed population profile is broad: veterans, pregnant women, young adults aged 18-25, seniors and older adults, men, women, court-referred clients, and individuals with HIV/AIDS support needs. The clinic specifically positions itself as a place where opioid treatment program patients can also receive psychiatric care without being referred out, which addresses one of the long-standing fragmentation problems in opioid use disorder care in Connecticut.
Payment options include Medicaid, Medicare, private insurance, and self-pay, and the clinic publishes Japanese-language services in addition to English to reflect New Haven County’s diverse population. The East Street office links to the Bridgeport sister clinic for clients who move between cities, and both sites share a common operational framework, leadership, and quality-improvement structure under the NERC organization.
- Certified Opioid Treatment Program (OTP) specializing in medically supervised opioid withdrawal
- CARF accreditation ensuring clinical standards for detox protocols and withdrawal management
- Early morning hours starting at 5 AM accommodating urgent detox needs
- Dual diagnosis treatment addressing mental health disorders during medical detox
- Public transportation accessibility for continued outpatient detox programming