New Hope Health Services

About

About New Hope Health Services

New Hope Health Services is a CARF-accredited substance use treatment facility located at 2759 Martin Luther King Avenue SE in Washington, DC. Positioned in the Congress Heights neighborhood, it operates as a free-standing clinic serving residents of the District of Columbia — providing medical detox and outpatient services under one roof. The center describes its mission as offering mental, emotional, and behavioral support to empower and transform the people it serves.

The facility provides three distinct levels of care: medical detox, a standard outpatient program, and an intensive outpatient program (IOP). Medical detox is the entry point for individuals who require supervised withdrawal management before transitioning to less intensive treatment. The IOP offers a structured step-down option for those moving out of detox or needing more support than a standard outpatient schedule provides.

New Hope Health Services treats co-occurring disorders and dual diagnosis, recognizing that substance use and mental health conditions — including trauma and PTSD — frequently overlap. Cognitive Behavioral Therapy (CBT) is among the therapeutic methods used. This clinical orientation toward underlying mental health conditions distinguishes the program from facilities that treat substance use in isolation.

The center serves a notably broad range of populations: adolescents, young adults (18–25), men, women, pregnant women, seniors and older adults, veterans, individuals living with HIV/AIDS, and those entering treatment through court orders. Payment options include Medicaid, Medicare, private insurance, state insurance, sliding scale fees, and financial assistance — removing common financial barriers to accessing detox and withdrawal management in DC.

Medical detox available alongside outpatient and IOP levels of care — all at one Washington, DC location
CARF-accredited substance use treatment serving a wide range of populations including veterans, pregnant women, adolescents, and court-ordered individuals
Treats co-occurring disorders including trauma and PTSD alongside substance use — not substance use alone
Accepts Medicaid, Medicare, state insurance, sliding scale, and financial assistance, covering most patients seeking detox in DC
Extended evening hours on Tuesdays and Thursdays support access for those balancing treatment with work or family obligations

Treatment

What this center treats and how

Levels of care: Medical Detox Outpatient Program Intensive Outpatient (IOP)
Conditions: Trauma / PTSD Co-occurring Disorders / Dual Diagnosis
Methods: Cognitive Behavioral Therapy (CBT)
Populations: Adolescents Veterans Pregnant Women Young Adults (18-25) Seniors / Older Adults Men Women Hiv/aids Support Court-ordered
Languages: English

Location

Where it is

2759 Martin Luther King Avenue SE, Washington, District of Columbia 20032 Get directions

Medical Detox and Withdrawal Management in Washington, DC

New Hope Health Services offers medical detox as its most intensive level of care, providing supervised withdrawal management for individuals in Washington, DC who cannot safely stop substance use without clinical oversight. Medical detox is confirmed as a distinct program level — not simply a clinical intake screen — making this a genuine starting point for people who need structured support before stepping into outpatient care.

Following detox, the facility's outpatient program and intensive outpatient program (IOP) create a clinical continuum. Rather than discharging patients after withdrawal stabilization, New Hope is structured to keep patients engaged through progressively less intensive levels of care — a pathway that research consistently links to better long-term outcomes for people leaving detox.

Dual Diagnosis Treatment: Substance Use and Co-Occurring Mental Health Conditions

Many people entering detox programs carry unaddressed mental health diagnoses — trauma, PTSD, and other co-occurring conditions that complicate withdrawal and recovery alike. New Hope Health Services explicitly treats co-occurring disorders and dual diagnosis, incorporating Cognitive Behavioral Therapy (CBT) as part of its clinical approach. This means patients are not simply managed through withdrawal and discharged; underlying psychiatric conditions are part of the treatment picture from the start.

The facility's roots as a mental health clinic and core services agency in DC give it a clinical orientation that differs from programs built purely around substance use. For patients whose substance use is intertwined with trauma history or a psychiatric diagnosis, that background is a meaningful clinical distinction.

Who New Hope Health Services Serves

New Hope Health Services maintains one of the broader population-specific service profiles among DC detox and outpatient providers. The facility is equipped to serve adolescents, young adults (18–25), men, women, pregnant women, seniors and older adults, veterans, individuals with HIV/AIDS support needs, and those entering treatment through court orders. Serving this range of populations requires different clinical protocols and staff competencies — it is not a default inclusion.

For family members researching detox options for a loved one who fits one of these categories — a veteran, a pregnant woman, a younger adult — this breadth of population-specific programming is a practical factor worth weighing. The center conducts services in English and operates Monday through Saturday, with evening availability on Tuesdays and Thursdays until 9:00 PM.

Payment Options for Detox Programs at New Hope Health Services

Cost is one of the most common barriers to entering a detox program, particularly for people making same-day or next-day decisions in crisis. New Hope Health Services accepts Medicaid, Medicare, private insurance, state insurance, sliding scale fees, and offers financial assistance. This combination of public insurance coverage and income-based options means that uninsured or underinsured individuals are not automatically excluded from accessing medical detox or IOP services.

Prospective patients or family members can reach the facility directly at (202) 827-9961 or by email at info.newhopehealthservices@gmail.com. The center's website is nhh-services.com. Office hours run Monday, Wednesday, and Friday from 9:00 AM to 6:00 PM; Tuesday and Thursday from 9:00 AM to 9:00 PM; and Saturday from 10:00 AM to 2:00 PM.

Cost & Credentials

What's covered and who vouches for it

Payment options: Medicaid Medicare Private Insurance Sliding Scale Financial Assistance State Insurance
Accreditations: CARF

Common questions

FAQs About New Hope Health Services

Does New Hope Health Services offer medical detox? +

Yes. Medical detox is a confirmed level of care at New Hope Health Services in Washington, DC. It is available as part of a treatment continuum that also includes an outpatient program and an intensive outpatient program (IOP). Individuals requiring supervised withdrawal management can contact the facility directly at (202) 827-9961.

What levels of care are available at New Hope Health Services? +

New Hope Health Services provides three levels of care: medical detox, a standard outpatient program, and an intensive outpatient program (IOP). This structure allows patients to step down from medically supervised detox into outpatient treatment without needing to transfer to a separate facility.

Does New Hope Health Services treat co-occurring mental health conditions alongside substance use? +

Yes. The facility treats co-occurring disorders and dual diagnosis, including trauma and PTSD. Cognitive Behavioral Therapy (CBT) is among the therapeutic methods used. This dual-focus approach is relevant for patients whose substance use is connected to an underlying psychiatric condition.

What insurance does New Hope Health Services accept? +

New Hope Health Services accepts Medicaid, Medicare, private insurance, and state insurance. Sliding scale fees and financial assistance are also available for those who qualify. Patients should contact the facility directly to confirm coverage for their specific plan.

What populations does New Hope Health Services serve? +

The facility serves adolescents, young adults (18–25), men, women, pregnant women, seniors and older adults, veterans, individuals with HIV/AIDS support needs, and court-ordered individuals. This range of population-specific services makes it one of the more broadly accessible detox and outpatient providers in Washington, DC.

Is New Hope Health Services accredited? +

Yes. New Hope Health Services holds CARF accreditation — the Commission on Accreditation of Rehabilitation Facilities. CARF accreditation indicates that a program has met internationally recognized standards for quality and service delivery in substance use treatment.

Where is New Hope Health Services located? +

The facility is located at 2759 Martin Luther King Avenue SE, Washington, DC 20032. It serves residents of the District of Columbia. The phone number is (202) 827-9961 and the website is nhh-services.com.

What are the hours of operation at New Hope Health Services? +

New Hope Health Services is open Monday, Wednesday, and Friday from 9:00 AM to 6:00 PM; Tuesday and Thursday from 9:00 AM to 9:00 PM; and Saturday from 10:00 AM to 2:00 PM. Evening hours on Tuesdays and Thursdays may be useful for individuals balancing treatment entry with other obligations.

Does New Hope Health Services accept court-ordered patients? +

Yes. Court-ordered individuals are among the confirmed populations served at New Hope Health Services. The facility offers medical detox, outpatient, and IOP levels of care that may be appropriate depending on the terms of a court mandate. Individuals or their representatives should contact the facility directly to discuss specific requirements.

Can pregnant women receive detox services at New Hope Health Services? +

Pregnant women are among the populations explicitly served at New Hope Health Services. The facility offers medical detox and outpatient-level programs. Anyone in this situation should call (202) 827-9961 directly to discuss clinical appropriateness and intake procedures as soon as possible.