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Residential · Joplin, Missouri

Ozark Center/New Directions Detox/Residential Unit

Medical Detox Residential Treatment Outpatient Program
Address
3010 McClelland Boulevard
Joplin, Missouri 64804
Accredited by
CARF
Available
24/7 admissions

About

About Ozark Center/New Directions Detox/Residential Unit

Ozark Center’s New Directions Detox and Residential Unit, located at 3010 McClelland Boulevard in Joplin, Missouri, is a CARF-accredited residential facility operating around the clock every day of the week. Part of the Freeman Health system, it provides structured medical detox and residential care in Jasper County — making it one of the region’s few facility-based options for withdrawal management at the residential level. For individuals or families facing an urgent substance use crisis, the 24/7 availability means the door is open regardless of when the need arises.

The center offers three distinct levels of care: medical detox, residential treatment, and an outpatient program. Medical detox is the entry point for individuals who require supervised withdrawal management before stepping into longer-term treatment. From there, residential treatment provides a live-in structure for continued recovery, and the outpatient program offers a less intensive option for those who can maintain daily responsibilities while receiving treatment. This continuum allows patients to move through care without being transferred to an entirely different facility.

Clinically, Ozark Center incorporates Cognitive Behavioral Therapy (CBT) into its treatment framework. The facility also addresses co-occurring disorders and dual diagnosis, recognizing that mental health conditions such as trauma and PTSD frequently accompany substance use disorders. This dual-focus approach means that patients presenting with layered diagnoses — addiction alongside a psychiatric condition — can receive integrated care rather than being referred elsewhere.

Ozark Center’s New Directions unit serves men, women, seniors and older adults, court-ordered individuals, and people who are deaf or hard of hearing — a notably broad population reach for a single residential program. Payment options include Medicaid, Medicare, TRICARE, private insurance, state insurance, self-pay, and sliding scale fees, removing common financial barriers to accessing medical detox and residential care. CARF accreditation provides an external quality benchmark that families can weigh when comparing detox programs in the Joplin area.

  • Medical detox available 24/7, 365 days a year — no waiting for business hours to begin withdrawal management
  • Full continuum from medical detox through residential treatment into outpatient programming under one CARF-accredited roof
  • Integrated dual diagnosis treatment for co-occurring conditions including Trauma and PTSD alongside addiction
  • Accepts Medicaid, Medicare, TRICARE, state insurance, and sliding scale fees — reducing financial barriers for patients seeking detox
  • Serves specialized populations including seniors, court-ordered individuals, and people who are deaf or hard of hearing

Treatment

What this center treats and how

Levels of care
Medical Detox Residential Treatment Outpatient Program
Conditions
Trauma / PTSD Co-occurring Disorders / Dual Diagnosis
Methods
Cognitive Behavioral Therapy (CBT)
Populations
Seniors / Older Adults Men Women Deaf / Hard Of Hearing Court-ordered
Languages
English

Location

Where it is

3010 McClelland Boulevard, Joplin, Missouri 64804 Get directions

Ready to talk to Ozark Center/New Directions Detox/Residential Unit?

Calls go directly to the center. Free and confidential.

Call (417) 347-7700

Medical Detox and Withdrawal Management in Joplin, MO

Ozark Center's New Directions Detox and Residential Unit provides medical detox as the foundational first step for individuals entering care. Withdrawal management at the residential level means patients are monitored in a structured setting around the clock — the facility operates 24 hours a day, every day of the week. For individuals and families navigating a substance use crisis, that continuous availability is a practical difference when timing matters.

The detox unit feeds directly into residential treatment at the same location, allowing for a clinical handoff without the disruption of transferring to a new facility. This continuity is particularly relevant for individuals managing co-occurring disorders, where stability during the transition from detox into longer-term care can affect outcomes. Families researching detox programs in the Joplin area will find that Ozark Center's integration of these levels of care under one CARF-accredited program is a structural advantage worth noting.

Levels of Care: From Detox to Outpatient

Ozark Center offers three levels of care — medical detox, residential treatment, and an outpatient program — structured to support patients at different points in the recovery process. Medical detox addresses the acute, physical phase of stopping substance use under supervision. Residential treatment provides an immersive, live-in setting for patients who need continued structure after detox. The outpatient program serves those who have progressed through higher levels of care or who enter treatment with clinical needs that don't require 24-hour residential supervision.

Having all three levels available through the same program means patients can step down gradually rather than being discharged into a treatment gap. For court-ordered individuals or those whose cases require documented program participation, Ozark Center's structure and CARF accreditation provide the kind of formal accountability that legal and clinical stakeholders often require.

Dual Diagnosis Treatment: Addressing Co-occurring Disorders

Ozark Center's New Directions unit treats co-occurring disorders and dual diagnosis, with a specific focus that includes trauma and PTSD. Substance use disorders and psychiatric conditions frequently present together, and a detox program that can address both within the same clinical setting reduces the risk that one condition goes unmanaged while the other is being treated. Cognitive Behavioral Therapy (CBT) is among the therapeutic methods used within the program.

For families seeking a detox and residential program that goes beyond physical stabilization, the dual diagnosis capability at Ozark Center is a meaningful distinction. Patients with trauma histories or other mental health diagnoses often require a more layered clinical approach than a standard detox-only program can provide, and Ozark Center is structured to deliver that integrated care.

Who Is Served and How to Pay

The New Directions program at Ozark Center serves men and women, seniors and older adults, court-ordered individuals, and people who are deaf or hard of hearing. This breadth of population focus is uncommon in a single residential detox program and reflects the facility's positioning as a community resource within Jasper County and the Joplin area.

Payment options cover a wide range: Medicaid, Medicare, TRICARE, private insurance, state insurance, self-pay and cash, and a sliding scale fee structure. The inclusion of Medicaid and Medicare alongside TRICARE means that lower-income individuals, older adults, and veterans all have pathways to access medical detox and residential treatment at this facility. Families researching detox programs on short notice should contact Ozark Center directly at (417) 347-7700 to confirm current availability and verify insurance coverage.

Cost & Credentials

What's covered and who vouches for it

Payment options
Medicaid Medicare Private Insurance TRICARE Self-pay / Cash Sliding Scale State Insurance
Accreditations
CARF

Common questions

FAQs About Ozark Center/New Directions Detox/Residential Unit

Does Ozark Center's New Directions unit offer medical detox? +
Yes. Medical detox is one of the confirmed levels of care at Ozark Center's New Directions Detox and Residential Unit in Joplin, Missouri. The facility operates 24 hours a day, seven days a week, so withdrawal management is available at any time. Individuals in crisis or families making same-day decisions can reach the facility at (417) 347-7700.
What levels of care are available at Ozark Center New Directions? +
Ozark Center's New Directions program offers three levels of care: medical detox, residential treatment, and an outpatient program. This continuum allows patients to progress from supervised withdrawal management through live-in residential care and into outpatient treatment without being transferred to a separate facility.
Is Ozark Center accredited? +
Yes. Ozark Center's New Directions Detox and Residential Unit holds CARF accreditation. CARF is an independent, internationally recognized accrediting body that evaluates health and human services providers against established quality standards.
What insurance does Ozark Center accept for detox and residential treatment? +
Ozark Center accepts Medicaid, Medicare, TRICARE, private insurance, state insurance, self-pay and cash, and offers a sliding scale fee option. This range of payment methods means that patients with government-funded coverage, military benefits, or private plans all have access to detox programs at this facility. Contact the center at (417) 347-7700 to verify your specific coverage.
Does Ozark Center treat co-occurring mental health disorders alongside addiction? +
Yes. The facility treats co-occurring disorders and dual diagnosis, including trauma and PTSD. Cognitive Behavioral Therapy (CBT) is used as part of the clinical approach. Patients who enter medical detox with an existing mental health diagnosis can receive integrated care rather than being referred to a separate provider.
What populations does Ozark Center's New Directions program serve? +
The program serves men, women, seniors and older adults, court-ordered individuals, and people who are deaf or hard of hearing. This breadth makes Ozark Center one of the more inclusive detox and residential programs in the Joplin, Missouri area.
Is Ozark Center open 24 hours a day for detox admissions? +
Yes. Ozark Center's New Directions Detox and Residential Unit operates 24 hours a day, seven days a week, including weekends and holidays. For individuals or families facing an urgent situation, the facility can be reached at (417) 347-7700 at any time.
Where is Ozark Center's New Directions Detox unit located? +
The facility is located at 3010 McClelland Boulevard, Joplin, Missouri 64804, in Jasper County. It is part of the Freeman Health system. The main contact number is (417) 347-7700.
Can court-ordered individuals receive treatment at Ozark Center? +
Yes. Court-ordered individuals are among the confirmed populations served at Ozark Center's New Directions Detox and Residential Unit. The program's CARF accreditation and structured levels of care — including medical detox and residential treatment — can support the documentation requirements that legal proceedings often involve.
Does Ozark Center offer a sliding scale fee for detox or residential treatment? +
Yes. A sliding scale payment option is available at Ozark Center's New Directions program, alongside Medicaid, Medicare, TRICARE, private insurance, state insurance, and self-pay. This makes financial access to medical detox more feasible for individuals who may not have comprehensive insurance coverage.

Services

Programs and specialties

Treatment type
Residential treatment Residential detoxification Short-term residential Alcohol Detoxification Benzodiazepines Detoxification Cocaine Detoxification Opioid Detoxification Methamphetamines detoxification Routinely uses medication for detoxification
Payment
Cash or self-payment State-financed health insurance plan other than Medicaid Federal or any government funding for substance use programs Medicaid Military insurance (e.g. TRICARE) Sliding fee scale (fee is based on income and other factors)
Specialty
Mental health counseling for co-occurring disorders Group therapy Family therapy Addiction recovery education Clients referred from the court/judicial system
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