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Social Model Detoxification · San Mateo, California

Palm Avenue Social Model Detox A Program of Horizon Services Inc

Social Model Detox
Address
2251 Palm Avenue
San Mateo, California 94403
Accredited by
CARF
Available
24/7 admissions

About

About Palm Avenue Social Model Detox A Program of Horizon Services Inc

Palm Avenue Social Model Detox is one of the dedicated detoxification programs of Horizon Services, a nonprofit recovery network that has provided substance use treatment across the Bay Area since 1976. Located at 2251 Palm Avenue in San Mateo, the program serves adults from San Mateo County and surrounding Bay Area communities seeking a safe, supervised place to withdraw from alcohol, opioids and other substances.

The social model of detoxification — distinct from medically managed inpatient detox — relies on a residential, peer-supported environment rather than a hospital setting. Trained staff monitor patients twenty-four hours a day, provide nutritional support, structured daily routines, group and individual counseling, and the consistent presence of recovery-oriented staff and peers. The model is appropriate for patients whose withdrawal does not require continuous medical management but who would benefit from a safe, sober environment with supervision and immediate access to medical referral if needed.

Horizon Services holds a three-year CARF accreditation across its programs, recognized by CARF for excellence in quality, safety, accountability and continuous improvement. Palm Avenue inherits that accreditation and operates under Horizon’s mission to cultivate or restore hope, self-awareness and community to people impacted by substance use and mental health challenges. The organization explicitly orients its services toward trauma-informed care, treating patients regardless of race, gender, class or sexual orientation.

The program serves adult Medi-Cal beneficiaries — an important access point in San Mateo County’s safety-net behavioral-health system. Bilingual English-Spanish services support the region’s significant Spanish-speaking population. Patients can reach Palm Avenue at (650) 513-6500, and Horizon’s broader Bay Area network spans Alameda, Santa Clara and San Mateo counties, allowing for warm hand-offs to residential, outpatient or sobering programs as patients move through the continuum of care.

  • CARF-accredited social model detox program with 47+ years of operation since 1976
  • Flexible program length from 5 days to 2 weeks based on withdrawal severity
  • 24/7 medical monitoring at 20-bed facility specifically for San Mateo County residents
  • Bilingual services in English and Spanish for diverse populations
  • Specialized focus on Medi-Cal beneficiaries with co-occurring disorders

Treatment

What this center treats and how

Levels of care
Social Model Detox
Conditions
Substance Use Disorders Alcohol Use Disorder Opioid Use Disorder Co-occurring Behavioral Health Disorders
Methods
Trauma-Informed Care Peer Support Individual Counseling Group Counseling Referral Services
Populations
Adults Medi-Cal Beneficiaries
Languages
English Spanish
Facility
24/7 Monitoring Social Model Detoxification Program

Location

Where it is

2251 Palm Avenue, San Mateo, California 94403 Get directions

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Call (650) 513-6500

Medical Detox Programs and Withdrawal Management

Palm Avenue Social Model Detox provides medically supervised withdrawal management with flexible program lengths designed to accommodate varying levels of withdrawal severity. The facility's standard detox program runs 5 days, with extensions available up to 2 weeks for individuals experiencing severe withdrawal symptoms requiring extended medical supervision.

Operating 24 hours daily, the 20-bed facility maintains continuous medical monitoring throughout the detoxification process. This round-the-clock supervision ensures patient safety during the critical withdrawal period when medical complications are most likely to occur. The center's protocols address both the physical and psychological aspects of withdrawal from various substances.

CARF-Accredited Social Model Approach

The facility operates under a social model framework that combines peer support with professional medical supervision during detox. This CARF-accredited approach recognizes the importance of community and shared experience in supporting individuals through the challenging withdrawal process while maintaining necessary clinical oversight.

Trauma-informed treatment principles guide the center's approach, acknowledging that many individuals seeking detox services have experienced trauma that may complicate their withdrawal management. Staff are trained to recognize trauma responses and provide appropriate support during this vulnerable period of early recovery.

Serving San Mateo County Medi-Cal Beneficiaries

Palm Avenue specifically serves adult Medi-Cal beneficiaries throughout San Mateo County, addressing a critical gap in accessible medical detox services for this population. The facility's acceptance of Medi-Cal removes financial barriers that often prevent individuals from accessing necessary withdrawal management services.

Bilingual services in English and Spanish ensure that language barriers do not prevent individuals from receiving appropriate medical detox care. The center's location at 2251 Palm Avenue in San Mateo provides convenient access for residents throughout the county who need immediate detox services for substance use disorders and co-occurring behavioral health conditions.

Cost & Credentials

What's covered and who vouches for it

Accreditations
CARF

Common questions

FAQs About Palm Avenue Social Model Detox A Program of Horizon Services Inc

How long is the medical detox program at Palm Avenue? +
The standard detox program at Palm Avenue runs 5 days, with extensions available up to 2 weeks for individuals experiencing severe withdrawal symptoms. Program length is determined based on medical necessity and withdrawal severity.
Does Palm Avenue provide 24/7 medical supervision during detox? +
Yes, Palm Avenue operates 24 hours daily with continuous medical monitoring throughout the detoxification process. This round-the-clock supervision ensures patient safety during withdrawal management.
What types of substance use disorders does Palm Avenue treat? +
Palm Avenue provides medically supervised detox for various substance use disorders, including co-occurring behavioral health conditions. The facility specializes in withdrawal management for adults requiring medical supervision during detox.
Is Palm Avenue accredited for medical detox services? +
Yes, Palm Avenue Social Model Detox is CARF-accredited. The facility has been providing detox services since 1976, offering nearly five decades of experience in withdrawal management.
Does Palm Avenue accept Medi-Cal for detox services? +
Yes, Palm Avenue specifically serves adult Medi-Cal beneficiaries throughout San Mateo County. The facility's acceptance of Medi-Cal makes medical detox accessible to individuals who might otherwise face financial barriers to care.
What is the capacity at Palm Avenue detox center? +
Palm Avenue operates a 20-bed facility dedicated to medical detox services. The center serves San Mateo County residents requiring medically supervised withdrawal management.
Are bilingual services available during detox? +
Yes, Palm Avenue provides services in both English and Spanish. This ensures that language barriers do not prevent individuals from receiving appropriate medical detox care and withdrawal management.
What makes Palm Avenue different from other detox centers? +
Palm Avenue operates under a social model framework that combines peer support with medical supervision. The CARF-accredited facility specializes in serving Medi-Cal beneficiaries and incorporates trauma-informed treatment approaches during the detox process.

Services

Programs and specialties

Treatment type
Residential treatment Residential detoxification Short-term residential Alcohol Detoxification Benzodiazepines Detoxification Cocaine Detoxification Opioid Detoxification Methamphetamines detoxification
Payment
Cash or self-payment Federal or any government funding for substance use programs Sliding fee scale (fee is based on income and other factors)
Specialty
Addiction recovery education
Call (650) 513-6500

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