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Residential & Outpatient Treatment · Maxwelton, West Virginia

Seneca Health Services Inc Crosswinds Center

Medical Detox Outpatient Program Intensive Outpatient (IOP)
Address
414 Industrial Park Road
Maxwelton, West Virginia 24957
Insurance accepted
2 carriers including Medicaid, Medicare

About

About Seneca Health Services Inc Crosswinds Center

Seneca Health Services Inc Crosswinds Center is a residential and outpatient treatment facility located at 414 Industrial Park Road in Maxwelton, West Virginia, in Greenbrier County. As a Certified Community Behavioral Health Center, it provides structured clinical care for substance use disorder and co-occurring mental health conditions — a combination that sets it apart from single-focus programs in the region.

The center offers three distinct levels of care: medical detox, a standard outpatient program, and an intensive outpatient program (IOP). Medical detox is the entry point for individuals who require supervised withdrawal management before stepping down into ongoing treatment. The IOP provides a higher level of structured outpatient support for those who need more frequent clinical contact without full residential placement.

Clinical care at Crosswinds incorporates Cognitive Behavioral Therapy (CBT) as a therapeutic method, addressing the thought patterns and behaviors underlying substance use and mental health disorders. The facility treats co-occurring disorders — dual diagnosis — recognizing that mental health and addiction frequently intersect and require coordinated treatment rather than sequential care.

Crosswinds serves specific populations including pregnant women and individuals who are deaf or hard of hearing, reflecting a commitment to reaching underserved groups who often face additional barriers to accessing detox and addiction treatment. The facility accepts a broad range of payment sources — Medicaid, Medicare, TRICARE, private insurance, state insurance, self-pay, sliding scale fees, and financial assistance — and its own stated priority is ensuring financial considerations do not prevent someone from receiving care. The patient portal offers an additional practical tool for those managing their treatment from home.

  • Medical detox on-site in Greenbrier County, WV — supervised withdrawal management before transition to outpatient care
  • Certified Community Behavioral Health Center with integrated dual diagnosis treatment for co-occurring mental health and substance use disorders
  • Specialized programming for pregnant women and individuals who are deaf or hard of hearing
  • Accepts Medicaid, Medicare, TRICARE, private insurance, and offers sliding scale fees plus financial assistance
  • Three levels of care — medical detox, outpatient, and IOP — allowing step-down continuity within one provider

Treatment

What this center treats and how

Levels of care
Medical Detox Outpatient Program Intensive Outpatient (IOP)
Conditions
Co-occurring Disorders / Dual Diagnosis Substance Use Disorder Mental Health
Methods
Cognitive Behavioral Therapy (CBT)
Populations
Pregnant Women Deaf / Hard Of Hearing
Languages
English
Facility
Patient Portal

Location

Where it is

414 Industrial Park Road, Maxwelton, West Virginia 24957 Get directions

Ready to talk to Seneca Health Services Inc Crosswinds Center?

Calls go directly to the center. Free and confidential.

Call (888) 736-3229

Medical Detox and Withdrawal Management at Crosswinds Center

For individuals whose substance use has reached a point where stopping without medical support poses serious risk, Crosswinds Center provides medical detox as a primary level of care. This supervised withdrawal management program is designed to stabilize patients before they transition into the outpatient or intensive outpatient phases of treatment.

Located in Maxwelton, West Virginia, Crosswinds serves Greenbrier County residents who need access to structured detox without having to travel out of the region. The facility operates Monday through Friday, 7:00 AM to 6:00 PM, and can be reached at (888) 736-3229 for admissions inquiries.

Outpatient and Intensive Outpatient Programs (IOP)

After completing medical detox, patients at Crosswinds Center can continue treatment through either a standard outpatient program or an intensive outpatient program (IOP). The IOP is designed for individuals who need a higher frequency of clinical contact and structured support while maintaining the ability to live outside of a residential setting.

Both outpatient tracks incorporate Cognitive Behavioral Therapy (CBT) to address the underlying behavioral and cognitive factors contributing to substance use disorder. For those dealing with co-occurring mental health conditions — sometimes called dual diagnosis — the program provides coordinated care that treats both conditions simultaneously rather than in isolation.

Who Crosswinds Center Serves

Crosswinds Center extends its detox and outpatient services to populations that are often underserved by standard addiction treatment programs. The facility specifically accommodates pregnant women and individuals who are deaf or hard of hearing — groups that frequently encounter significant obstacles when seeking medically supervised detox or withdrawal management services.

As a Certified Community Behavioral Health Center, Crosswinds is structured to address both substance use disorder and mental health needs within the same clinical framework. This dual diagnosis capability is especially relevant for individuals whose addiction is intertwined with underlying psychiatric conditions that require concurrent treatment.

Insurance, Payment Options, and Financial Assistance

A major barrier to entering detox programs is cost. Crosswinds Center accepts Medicaid, Medicare, TRICARE, private insurance, and state insurance, and also offers self-pay options, a sliding scale fee structure, and direct financial assistance. The center's stated position is that financial considerations should not prevent someone from accessing the care they need.

Patients and families can use the facility's patient portal to manage aspects of their care and communicate with staff. To discuss payment options or begin the admissions process, contact Crosswinds Center directly at (888) 736-3229 or visit shsinc.org for more information.

Cost & Credentials

What's covered and who vouches for it

Insurance accepted
Medicaid Medicare
Payment options
Medicaid Medicare Private Insurance TRICARE Self-pay / Cash Sliding Scale Financial Assistance State Insurance
Accreditations
Certified Community Behavioral Health Center
Note

We are here to help ensure that financial considerations do not hinder you from receiving the care you need.

Common questions

FAQs About Seneca Health Services Inc Crosswinds Center

Does Crosswinds Center offer medical detox? +
Yes. Medical detox is one of the listed levels of care at Crosswinds Center in Maxwelton, WV. It provides supervised withdrawal management for individuals with substance use disorder before transitioning into outpatient treatment. For admissions information, call (888) 736-3229.
What levels of care are available at Crosswinds Center? +
Crosswinds Center offers three levels of care: medical detox, a standard outpatient program, and an intensive outpatient program (IOP). This step-down structure allows patients to move from supervised detox into continued outpatient support within the same provider system.
Does Crosswinds Center treat co-occurring mental health disorders? +
Yes. The facility treats co-occurring disorders, also called dual diagnosis, meaning it provides coordinated care for individuals dealing with both substance use disorder and mental health conditions at the same time. This is a core part of its clinical model as a Certified Community Behavioral Health Center.
What insurance does Crosswinds Center accept? +
Crosswinds Center accepts Medicaid, Medicare, TRICARE, private insurance, and state insurance. The facility also offers self-pay options, a sliding scale fee structure, and financial assistance for those who qualify.
Does Crosswinds Center offer financial assistance for detox treatment? +
Yes. In addition to accepting multiple insurance types, Crosswinds Center provides sliding scale fees and direct financial assistance. The center's stated goal is to ensure that financial considerations do not prevent someone from receiving care.
Does Crosswinds Center serve pregnant women? +
Yes. Pregnant women are listed as a specifically served population at Crosswinds Center. The facility's clinical programs, including medical detox and outpatient services, are available to pregnant individuals seeking treatment for substance use disorder.
Are services available for individuals who are deaf or hard of hearing? +
Yes. Crosswinds Center explicitly serves individuals who are deaf or hard of hearing, making it one of a limited number of facilities in the region that accommodates this population within its addiction treatment and detox programs.
What therapeutic approaches does Crosswinds Center use? +
Cognitive Behavioral Therapy (CBT) is a confirmed therapeutic method used at Crosswinds Center. CBT focuses on identifying and changing thought patterns and behaviors associated with substance use disorder and co-occurring mental health conditions.
Where is Crosswinds Center located and how can I contact them? +
Crosswinds Center is located at 414 Industrial Park Road, Maxwelton, WV 24957, in Greenbrier County. The facility can be reached by phone at (888) 736-3229. Operating hours are Monday through Friday, 7:00 AM to 6:00 PM.
Is Crosswinds Center accredited or certified? +
Crosswinds Center holds certification as a Certified Community Behavioral Health Center (CCBHC). This designation reflects the facility's commitment to providing integrated behavioral health services, including both substance use disorder treatment and mental health care.

Services

Programs and specialties

Treatment type
Outpatient Outpatient detoxification Outpatient methadone/buprenorphine or naltrexone treatment Alcohol Detoxification Benzodiazepines Detoxification Cocaine Detoxification Opioid Detoxification Methamphetamines detoxification Routinely uses medication for detoxification
Payment
Cash or self-payment Payment assistance (check with facility for details) Federal or any government funding for substance use programs Medicaid Sliding fee scale (fee is based on income and other factors)
Specialty
Mental health counseling for co-occurring disorders Group therapy Family therapy Addiction recovery education Pregnant/postpartum women Adult men
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