UConnectCare

About

About UConnectCare

UConnectCare is a substance use treatment facility located at 424 East Main Street in Batavia, New York, serving patients across Genesee County and the broader Western New York area, including Albion. The organization delivers comprehensive behavioral health services spanning prevention, treatment, and recovery — with a dedicated Detox Center at its core for individuals struggling with substance use disorder.

The facility’s continuum of care begins with medical detox, where clinical staff provide medical withdrawal management and stabilization. From there, patients can step into residential treatment for continued structured support, or transition to an outpatient program that extends care closer to home. This three-tiered structure — medical detox, residential treatment, and outpatient programming — allows UConnectCare to meet patients at different stages of need rather than offering a single entry point.

Clinical care at UConnectCare incorporates Cognitive Behavioral Therapy (CBT) as a confirmed therapeutic method. The facility also addresses conditions beyond substance use disorder, including gambling, making it one of the few programs in the region that extends behavioral health treatment into that area. Recovery services and aftercare support, including The Recovery Station, are available to patients following primary treatment.

UConnectCare specifically serves individuals who are Deaf or Hard of Hearing, a population that is frequently underserved in addiction treatment settings. The facility accepts Medicaid, private insurance, TRICARE, self-pay, sliding scale, and state insurance, removing financial barriers that often delay people from entering detox. For anyone in Western New York weighing same-day or urgent options for medically supervised detox, UConnectCare’s integrated continuum and broad insurance acceptance make it a direct and practical choice.

Dedicated Detox Center providing medical withdrawal and stabilization in Batavia, NY
Full continuum from medical detox through residential treatment to outpatient care
Explicitly serves Deaf and Hard of Hearing individuals — a gap most detox programs leave unaddressed
Accepts Medicaid, TRICARE, sliding scale, and state insurance alongside private pay options
Aftercare infrastructure through The Recovery Station supports patients after primary detox and treatment

Treatment

What this center treats and how

Levels of care: Medical Detox Residential Treatment Outpatient Program
Conditions: Substance Use Disorder Gambling
Methods: Cognitive Behavioral Therapy (CBT)
Populations: Deaf / Hard Of Hearing
Languages: English
Facility: Prevention Services Treatment Services Recovery Services Employee Assistance Program

Location

Where it is

424 East Main Street, Batavia, New York 14020 Get directions

Medical Detox and Withdrawal Management in Batavia, NY

UConnectCare operates a Detox Center in Batavia focused on medical withdrawal and stabilization for adults dealing with substance use disorder. For individuals in Genesee County or the surrounding Western New York region who need supervised detox before entering longer-term treatment, this program represents a direct local option rather than requiring travel to a larger metro area.

Medical detox is the first and often most critical step for people whose substance use has created physical dependence. UConnectCare's Detox Center is designed specifically for that stabilization phase, with medical withdrawal management protocols intended to address the acute risks of stopping substance use. Patients who complete detox can move into UConnectCare's residential treatment or outpatient program, keeping care within a single coordinated system.

Levels of Care: From Inpatient Detox to Outpatient Programs

UConnectCare provides three distinct levels of care: medical detox, residential treatment, and an outpatient program. This structure allows individuals to enter at the level that matches their clinical situation — whether that means beginning with medically supervised detox or stepping into outpatient support after completing a higher level of care elsewhere. The ability to transition between levels within the same organization reduces the friction that often disrupts treatment continuity.

The outpatient program extends access to treatment for people who cannot commit to residential placement, or who are transitioning back into daily life after completing detox or residential care. Recovery services and The Recovery Station round out the aftercare side, providing ongoing support that can be critical to maintaining stability after the acute phase of detox and treatment is complete.

Who UConnectCare Serves and How to Access Care

UConnectCare treats substance use disorder and gambling-related conditions, and explicitly extends services to individuals who are Deaf or Hard of Hearing — a population that faces documented barriers in most detox and addiction treatment settings. The facility's service area covers Batavia, Albion, and Western New York broadly, making it a regional resource rather than a single-city program.

Payment access is a significant practical consideration for anyone urgently seeking detox. UConnectCare accepts Medicaid, private insurance, TRICARE, self-pay and cash, sliding scale fees, and state insurance. That range covers a substantial portion of the population who might otherwise delay entering detox due to cost concerns. The facility can be reached at (585) 343-1124 to begin the intake process.

Aftercare and Recovery Support Following Detox

Completing medical detox is a clinical milestone, but the period that follows carries its own risks. UConnectCare addresses this through its recovery services and The Recovery Station, a named aftercare resource available to individuals who have moved through the primary treatment phases. For families and patients planning beyond the detox stay itself, the presence of a structured aftercare component within the same organization is a relevant factor in choosing where to begin treatment.

The facility's broader framework spans prevention, treatment, and recovery services — meaning engagement with UConnectCare does not have to end when a detox episode concludes. For people in Western New York seeking a detox center that also provides a post-treatment infrastructure, UConnectCare offers that continuity within Genesee County.

After Care

Continuing support

Recovery Services The Recovery Station

Cost & Credentials

What's covered and who vouches for it

Payment options: Medicaid Private Insurance TRICARE Self-pay / Cash Sliding Scale State Insurance

Common questions

FAQs About UConnectCare

Does UConnectCare offer medical detox? +

Yes. UConnectCare operates a dedicated Detox Center in Batavia, NY that provides medical withdrawal and stabilization for individuals with substance use disorder. Medical detox is one of three levels of care offered at the facility, alongside residential treatment and an outpatient program.

Where is UConnectCare located? +

UConnectCare is located at 424 East Main Street in Batavia, New York 14020, in Genesee County. The facility serves patients from Batavia, Albion, and the broader Western New York region.

What levels of care does UConnectCare provide? +

UConnectCare provides medical detox, residential treatment, and an outpatient program. This continuum allows patients to access withdrawal management first, then step down into residential or outpatient care within the same system.

What insurance does UConnectCare accept? +

UConnectCare accepts Medicaid, private insurance, TRICARE, self-pay and cash, sliding scale fees, and state insurance. This range of payment options is designed to reduce financial barriers for individuals seeking detox and treatment in Western New York.

Does UConnectCare serve individuals who are Deaf or Hard of Hearing? +

Yes. UConnectCare explicitly serves individuals who are Deaf or Hard of Hearing. This is a confirmed population served by the facility, addressing an access gap that exists in many addiction treatment and detox settings.

What conditions does UConnectCare treat? +

UConnectCare treats substance use disorder and gambling. Both conditions are listed as confirmed diagnoses treated at the facility. Their outpatient and residential programs are designed to address these behavioral health conditions.

Does UConnectCare offer aftercare or recovery support after detox? +

Yes. UConnectCare provides recovery services and operates The Recovery Station as part of its aftercare support. Patients who complete medical detox or residential treatment have access to these continuing support resources within the same organization.

What therapy approaches does UConnectCare use? +

UConnectCare uses Cognitive Behavioral Therapy (CBT) as a confirmed therapeutic method within its treatment programming. CBT is a structured, skills-based approach commonly used in substance use disorder treatment.

How do I contact UConnectCare to start the detox intake process? +

You can reach UConnectCare by phone at (585) 343-1124. The facility is open Monday through Thursday with extended evening hours on Tuesday and Thursday, and on Fridays until 4:00 PM.

Does UConnectCare offer outpatient treatment in addition to detox? +

Yes. Beyond medical detox and residential treatment, UConnectCare offers an outpatient program. This allows individuals to continue structured treatment after completing detox, or to access care without requiring a residential stay.