Skip to content

Substance Use Treatment · Winston Salem, North Carolina

Wake Forest Baptist Health

Outpatient Program Intensive Outpatient Program (IOP)
Address
791 Jonestown Road
Winston Salem, North Carolina 27103
Accredited by
CARF
Available
24/7 admissions

About

About Wake Forest Baptist Health

Wake Forest Baptist Health is the academic medical center anchor of the Atrium Health Wake Forest Baptist system in Winston-Salem, North Carolina. Its Chemical Dependency Program operates from 791 Jonestown Road and offers outpatient and intensive outpatient treatment for adults with substance use disorders, alcohol use disorder, opioid use disorder, and co-occurring mental health conditions. As an academic referral center connected to Wake Forest University School of Medicine, the program draws on faculty psychiatrists, addiction-medicine physicians, and behavioral health clinicians.

Care follows an evidence-based outpatient model anchored by Cognitive Behavioral Therapy, medication management, group counseling, and individual psychotherapy. The dual-diagnosis emphasis lets patients with depression, anxiety, or trauma alongside substance use receive integrated care without bouncing between providers. The clinic provides ASL services for Deaf and Hard of Hearing patients, a population SAMHSA specifically flags as served by this site.

Atrium Health Wake Forest Baptist’s leadership team includes CEO and Chief Academic Officer Dr. Julie A. Freischlag, MD, FACS, FRCSEd(Hon), DFSVS, MAMSE; President Dr. David Zaas, MD, MBA; School of Medicine Dean and Chief Science Officer Dr. L. Ebony Boulware, MD, MPH; and Vice Chief Academic Officer for Health Professions Dr. Terri Yates, PhD. The system also operates Brenner Children’s Hospital, a Comprehensive Cancer Center, and network hospitals in Davie, High Point, Lexington, and Wilkes counties.

Payment options include Medicaid, Medicare, private insurance, and self-pay, with discounted self-pay rates available for patients without insurance. Patients can schedule appointments through the MyAtriumHealth portal or by calling 888-716-9253, and the Customer Service Center at 877-938-7497 helps clarify benefits. The chemical dependency phone line is 336-713-4470.

  • 24/7 medical detox availability with continuous physician oversight
  • CARF accreditation ensuring quality withdrawal management protocols
  • Major health system integration providing comprehensive medical resources during detox
  • Dual diagnosis capabilities for co-occurring mental health conditions during withdrawal
  • Deaf and hard of hearing accessibility for specialized populations needing detox

Treatment

What this center treats and how

Levels of care
Outpatient Program Intensive Outpatient Program (IOP)
Conditions
Co-Occurring Disorders / Dual Diagnosis Substance Use Disorders Alcohol Use Disorder Opioid Use Disorder
Methods
Cognitive Behavioral Therapy (CBT) Medication Management Group Therapy Individual Counseling
Populations
Men Women Deaf / Hard of Hearing
Languages
English
Facility
Academic medical center campus ASL/Deaf and Hard of Hearing services Affiliated network hospitals (Davie, High Point, Lexington, Wilkes) MyAtriumHealth patient portal Telehealth options Discounted self-pay program for uninsured

Location

Where it is

791 Jonestown Road, Winston Salem, North Carolina 27103 Get directions

Ready to talk to Wake Forest Baptist Health?

Calls go directly to the center. Free and confidential.

Call (336) 713-4470

Medical Detox Programs and Withdrawal Management

Wake Forest Baptist Health's medical detox programs operate 24 hours daily, providing immediate access to medically supervised withdrawal management for patients experiencing drug or alcohol withdrawal. The facility's Chemical Dependency Programs utilize established medical protocols to ensure patient safety during the critical detox phase, with continuous monitoring by trained medical professionals.

The center's detox programs incorporate medication-assisted treatment options and specialized withdrawal protocols designed to minimize discomfort and medical complications. Following medical detox stabilization, patients can transition to the facility's outpatient programs or intensive outpatient treatment to continue their recovery process with ongoing medical support.

Dual Diagnosis Treatment During Detox

The facility specializes in treating patients with co-occurring mental health disorders during the medical detox process. Wake Forest Baptist's Department of Psychiatry provides integrated care that addresses both substance withdrawal and underlying psychiatric conditions simultaneously, ensuring comprehensive treatment during this critical phase.

This dual diagnosis approach prevents the complications that can arise when mental health conditions go untreated during detox. The medical team's expertise in both addiction medicine and psychiatry allows for coordinated care that improves patient outcomes and reduces the risk of relapse following detox completion.

Insurance Coverage and Accessibility

Wake Forest Baptist Health accepts multiple Aetna insurance plans, including Aetna Medicare and Aetna Connected NC ACA/Exchange, along with Medicaid, Medicare, and private insurance options. The facility also accommodates self-pay patients, ensuring that financial barriers don't prevent access to urgent medical detox services.

The center provides specialized accommodations for deaf and hard of hearing patients requiring detox services, demonstrating their commitment to accessible healthcare. Located on Jonestown Road in Winston Salem, the facility serves Forsyth County and surrounding areas with comprehensive withdrawal management services.

After Care

Continuing support

Outpatient continuing care Off-campus recovery support resources Connection to network hospitals for ongoing care

Cost & Credentials

What's covered and who vouches for it

Payment options
Medicaid Medicare Private Insurance Self-Pay / Cash
Accreditations
CARF

Common questions

FAQs About Wake Forest Baptist Health

Does Wake Forest Baptist Health provide 24/7 medical detox services? +
Yes, Wake Forest Baptist Health operates 24 hours daily, seven days a week, ensuring immediate access to medically supervised detox services. This round-the-clock availability is crucial for patients experiencing severe withdrawal symptoms who need urgent medical intervention.
What types of medical detox does Wake Forest Baptist offer? +
The facility provides comprehensive medical detox services through their Chemical Dependency Programs. They offer medically supervised withdrawal management with continuous medical monitoring and medication-assisted treatment protocols to ensure patient safety during detox.
Can Wake Forest Baptist treat co-occurring mental health conditions during detox? +
Yes, the facility specializes in dual diagnosis treatment, addressing both substance withdrawal and co-occurring mental health disorders simultaneously. Their Department of Psychiatry provides integrated care during the medical detox process to ensure comprehensive treatment.
What insurance plans does Wake Forest Baptist accept for detox services? +
Wake Forest Baptist accepts multiple Aetna plans including Aetna Medicare and Aetna Connected NC ACA/Exchange, plus Medicaid, Medicare, and private insurance. They also accept self-pay patients for their medical detox programs.
Is Wake Forest Baptist's detox program accredited? +
Yes, Wake Forest Baptist Health is CARF-accredited, ensuring their medical detox and withdrawal management programs meet established quality standards. This accreditation demonstrates their commitment to providing clinically appropriate and effective detox services.
What happens after completing medical detox at Wake Forest Baptist? +
Following medical detox, patients can continue treatment through the facility's outpatient programs or intensive outpatient (IOP) services. This continuity of care helps maintain progress made during detox and supports ongoing recovery efforts.
Does Wake Forest Baptist accommodate patients with hearing disabilities during detox? +
Yes, the facility specifically serves deaf and hard of hearing populations, ensuring that patients with hearing disabilities have equal access to medical detox services. They provide appropriate accommodations to meet these patients' communication needs during treatment.
Where is Wake Forest Baptist's detox center located? +
The medical detox center is located at 791 Jonestown Road in Winston Salem, North Carolina, 27103, in Forsyth County. The facility serves the Winston Salem area and surrounding communities with 24/7 withdrawal management services.

Services

Programs and specialties

Treatment type
Outpatient Outpatient detoxification IOP Outpatient methadone/buprenorphine or naltrexone treatment Aftercare recovery programs Opioid Detoxification Routinely uses medication for detoxification
Payment
Cash or self-payment State-financed health insurance plan other than Medicaid Medicaid
Specialty
Mental health counseling for co-occurring disorders Group therapy Family therapy Addiction recovery education Adult men
Sponsored Hotline · Answered by Treatment Addictions Solutions
Call 24/7 · (866) 442-3244