Waterstone Counseling Center

About

About Waterstone Counseling Center

Waterstone Counseling Center is a residential and outpatient treatment facility located at 32 Wall Street in Madison, Connecticut, serving men across New Haven County and surrounding communities including Hamden and New London. The center addresses alcohol use disorder, opioid use disorder, cocaine use disorder, co-occurring mental health conditions, and sleep disorders — bringing a clinical focus to some of the most complex presentations in addiction treatment.

The facility offers two confirmed levels of care: medical detox and an outpatient program. The medical detox level positions Waterstone to manage acute withdrawal under clinical supervision, a critical first step for individuals dependent on alcohol, opioids, or other substances. The outpatient program provides ongoing treatment for men who have completed detox or who require structured care without full residential placement.

Treatment at Waterstone incorporates medication-assisted treatment (MAT), cognitive behavioral therapy (CBT), psychotherapy, and telehealth — a combination that addresses both the physiological and psychological dimensions of substance use disorder. The patient portal and telehealth services allow men in the service area to maintain continuity of care beyond in-person visits, which run Monday through Friday, 8:30 AM to 4:30 PM.

Waterstone Counseling Center serves men specifically, with programming designed around that population’s treatment needs. The center accepts Medicaid, Medicare, private insurance, and self-pay, reducing financial barriers to accessing medical detox and outpatient care. A corporate wellness program is also available, extending the center’s reach to employers and workplace wellness initiatives in the Madison, CT region.

Medical detox available for men with alcohol, opioid, and cocaine use disorders in Madison, CT
Medication-assisted treatment (MAT) integrated into both detox and outpatient programming
Telehealth services extend access to men across Madison, Hamden, and New London without requiring daily in-person visits
Accepts Medicaid and Medicare in addition to private insurance and self-pay — broadening access for men who may face coverage barriers
Corporate wellness program available alongside clinical detox and outpatient services — an uncommon pairing for a treatment center of this type

Treatment

What this center treats and how

Levels of care: Medical Detox Outpatient Program
Conditions: Co-occurring Disorders / Dual Diagnosis Alcohol Use Disorder Opioid Use Disorder Cocaine Use Disorder Sleep Disorders Mental Health
Methods: Cognitive Behavioral Therapy (CBT) Medication-assisted Treatment Psychotherapy Telehealth
Populations: Men
Languages: English
Facility: Telehealth Services Corporate Wellness Program Patient Portal

Location

Where it is

32 Wall Street Unit C, Madison, Connecticut 06443 Get directions

Medical Detox for Men in Madison, CT

Waterstone Counseling Center provides medical detox as a primary level of care for men in Madison and the surrounding New Haven County area. For individuals with alcohol use disorder, opioid use disorder, or cocaine use disorder, detox is often the most medically urgent phase of treatment — and having that service available locally in Connecticut removes a significant barrier to getting care quickly.

The center's medical detox is paired with access to medication-assisted treatment, meaning clinicians can deploy FDA-supported pharmacological tools as part of the withdrawal management process. Men seeking same-day or urgent detox placement can reach the center directly at (203) 245-0412 or by email at outreach@waterstonecenter.com.

Outpatient Program and Continuing Care

Following medical detox, or for men who do not require inpatient-level withdrawal management, Waterstone offers an outpatient program that keeps clinical support in place. The program incorporates cognitive behavioral therapy (CBT), psychotherapy, and telehealth — allowing men in Madison, Hamden, and New London to stay engaged with treatment while managing work and daily responsibilities.

Telehealth services and a patient portal give men in the outpatient program flexibility in how they access care. Office hours run Monday through Friday, 8:30 AM to 4:30 PM, with telehealth extending reach for those who cannot consistently travel to the Madison, CT location at 32 Wall Street.

Co-Occurring Disorders and Mental Health Treatment

Waterstone Counseling Center treats co-occurring disorders and dual diagnosis presentations alongside substance use disorder — a clinically significant capability. Men dealing with mental health conditions concurrent with alcohol, opioid, or cocaine use disorder require a treatment setting that can address both without routing them to separate providers. Sleep disorders are also among the confirmed conditions treated at the facility.

This integrated approach, grounded in psychotherapy and CBT, positions the center to handle the full clinical picture for men who arrive with complicated histories. Co-occurring mental health treatment is not an add-on at Waterstone — it is listed as a core condition the center is equipped to address.

Insurance and Payment Options at Waterstone

Waterstone Counseling Center accepts Medicaid, Medicare, private insurance, and self-pay. For men researching detox or outpatient treatment in Connecticut, this breadth of payment options is practically significant — Medicaid and Medicare acceptance in particular opens the door for individuals who might otherwise assume they cannot afford medically supervised care.

To confirm coverage or discuss self-pay rates, prospective patients and family members can contact the center at (203) 245-0412 or reach the outreach team at outreach@waterstonecenter.com. The center's patient portal may also support insurance-related communications for those already engaged with the facility.

Cost & Credentials

What's covered and who vouches for it

Payment options: Medicaid Medicare Private Insurance Self-pay / Cash

Common questions

FAQs About Waterstone Counseling Center

Does Waterstone Counseling Center offer medical detox? +

Yes. Medical detox is a confirmed level of care at Waterstone Counseling Center in Madison, CT. The center offers medically supervised detox for men alongside an outpatient program. To inquire about detox availability, call (203) 245-0412.

What substances does Waterstone treat? +

Waterstone Counseling Center treats alcohol use disorder, opioid use disorder, and cocaine use disorder. The center also addresses co-occurring mental health conditions, sleep disorders, and dual diagnosis presentations in men.

Does Waterstone Counseling Center offer medication-assisted treatment (MAT)? +

Yes. Medication-assisted treatment is a confirmed therapeutic method at Waterstone. MAT can be used in conjunction with medical detox and outpatient programming to support withdrawal management and ongoing recovery.

Who does Waterstone Counseling Center serve? +

Waterstone Counseling Center serves men specifically. The facility's programs — including medical detox, outpatient care, and co-occurring disorder treatment — are designed for the male population.

What insurance does Waterstone accept? +

The center accepts Medicaid, Medicare, private insurance, and self-pay. Contact the facility at (203) 245-0412 or outreach@waterstonecenter.com to confirm coverage for specific plans.

Does Waterstone offer telehealth services? +

Yes. Telehealth is a confirmed service at Waterstone Counseling Center, available as part of outpatient programming. This allows men in Madison, Hamden, New London, and surrounding areas to access care remotely.

What is Waterstone's service area in Connecticut? +

Waterstone Counseling Center serves men in Madison, Hamden, and New London, CT. The facility is located at 32 Wall Street in Madison, within New Haven County.

What are Waterstone Counseling Center's hours? +

The center is open Monday through Friday, 8:30 AM to 4:30 PM. It is closed on Saturdays and Sundays. Telehealth services may provide additional access outside of standard office hours.

Does Waterstone treat co-occurring mental health conditions alongside addiction? +

Yes. Co-occurring disorders and dual diagnosis are confirmed conditions treated at Waterstone. The center uses cognitive behavioral therapy and psychotherapy to address mental health conditions that present alongside substance use disorder.

How can I contact Waterstone Counseling Center? +

You can reach Waterstone Counseling Center by phone at (203) 245-0412 or by email at outreach@waterstonecenter.com. The facility is located at 32 Wall Street, Unit C, Madison, CT 06443.